Brand protection software

Safeguarding Reputation: Brand Protection in Healthcare

Whether aiming to be a brand of choice or simply to avoid the damage caused by bad reviews and negative media scrutiny, brand protection is increasingly important to healthcare teams. Becoming known as a great place to work starts by having great ways of working.

Radar Healthcare’s workforce compliance module provides you with assurance that your team are compliant, but also gives your team members confidence that they have the knowledge and skills to deliver the best care possible.

Safeguard your healthcare organisations integrity

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Benefits:

Attract the best team members
Record complaints and compliments simply
Improve reviews and regulation ratings
Share best practice effectively
Become a brand of choice

Over 100,000 users are already seeing the benefits of Radar Healthcare

Read customer stories

One central source of truth

Efficient processes underpinned by state-of-the-art technology should also play an important role in your brand protection strategy. Complaints and compliments can be recorded easily too, encouraging your team to build a culture of learning and improvement while also boosting morale by sharing compliments.

If learnings do arise, Radar Healthcare provides the communication tools you need to share corrections and best practice effectively – before one slip becomes the norm.

All of this works together to provide you, your regulators, and the people you serve the assurance that the things that should be happening, are happening. Resulting in the best regulation ratings, great reviews, and a positive company reputation.

To help us continuously improve, we gather data from Radar Healthcare on a number of indicators to help focus our efforts and resources effectively, seeking ways to improve the safety and wellbeing for everyone at Keys Group. Where any event is defined as serious, we undertake an internal investigation to examine the event and draw out any lessons that we can learn, share to continually improve our and other practice. We also ensure that we look outward, making sure that lessons learned from local and national reviews are considered in reviewing our practice.

Keys Annual Report 2022

“One of the criticisms we have had from past inspections was that, yes, we had audits but where are the action plans and evidence of how we are continuing to work towards those actions to improve and how do you monitor from a distance? And at that moment in time, we couldn’t do that. Now, with Radar Healthcare this is easily achieved.”

Shaun Lock, Quality and Compliance Manager at Ashberry

Proud of our certifications

At Radar Healthcare, our mission is to ensure the highest level of data protection and compliance in global health tech, safeguarding patient information and fostering trust. We’re proud to be one of the first healthcare organisations to achieve ISO 27001:2022 certification.

Learn about our certifications

Key features

Digital Evidence

Seamlessly capture and manage digital evidence pertinent to healthcare operations. This feature ensures a secure repository for critical information, supporting compliance and accountability.
Satisfaction Surveys

Gather valuable insights into patient or staff satisfaction through comprehensive survey tools. Radar Healthcare enables the collection of feedback crucial for improving service quality and organisational performance.
Complaints Management

Efficiently handle and track complaints within a structured system. This feature streamlines the process, enabling swift resolution while maintaining detailed records for analysis and improvement.
Compliments Recording

Capture positive feedback and accolades within the system. This allows for recognition of exemplary performance and serves as a valuable motivator for staff, fostering a culture of excellence
Automatic Alerts

Receive instant notifications about critical updates or deviations within your healthcare operations. These alerts enable proactive responses, preventing potential issues from escalating.
Improvement Plans

Develop and implement structured improvement plans based on identified areas needing enhancement. This feature facilitates systematic progress tracking and ensures the execution of targeted strategies for continuous enhancement.
Central Dashboard

Access a unified and user-friendly dashboard that consolidates key metrics and information. This centralised view provides a comprehensive overview, simplifying monitoring and decision-making.
Innovative Functionality

Benefit from cutting-edge features and functionalities within Radar Healthcare. This platform continually evolves, incorporating innovative tools and approaches to meet the dynamic demands of modern healthcare operations.

Book your free demo today

Brand protection software

Safeguarding Reputation: Brand Protection in Healthcare