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Patient Safety Incident Response Framework (PSIRF)

Prepare for PSIRF success with Radar Healthcare, your trusted partner in achieving a seamless rollout.

Our PSIRF and LFPSE compliant software is driven by AI to help your teams in tracking, recording, and learning from incidents to drive continuous improvement and to improve patient safety, we are dedicated to empowering your organisation with innovative solutions for a transformative journey towards enhanced healthcare quality and safety.

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    We’re already helping several NHS Trusts transition to the PSIRF

    What are the benefits?

    • Interoperable Icon Easily report and manage patient safety incidents with our intuitive Events module
    • Predictive Analytics Icon Gain insights with advanced data analytics to identify trends and root causes
    • workflow Icon Enhance efficiency with automated processes for incident investigation and follow-up
    • KPI Icon Build dashboards to meet your specific KPIs for tracking and reporting
    • Ensure compliance with NHS standards and requirements seamlessly
    • Notification Icon Stay informed with real-time alerts and monitoring of safety incidents

    Ready to enhance your patient safety with Radar Healthcare? Book a demo today and ensure your organisation is PSIRF-ready!

    Why Choose Radar Healthcare for the PSIRF?

    With streamlined incident reporting, comprehensive analytics, automated workflows, real-time monitoring, customisable dashboards, and seamless regulatory compliance, Radar Healthcare empowers NHS organisations like yours to effectively manage and learn from patient safety incidents.

    What makes our PSIRF Solution different?

    PSIRF Compliant Software

    Intuitive and user-friendly design

    Our PSIRF Compliant Solution stands out due to its unparalleled ease of use and intuitive design. We understand that healthcare professionals need tools that simplify their workflows, not add complexity. Our platform is designed with user experience in mind, ensuring that incident reporting, investigation, and analysis can be performed seamlessly. This ease of use promotes higher engagement and compliance among staff, leading to more comprehensive and accurate incident reporting.

    AI Analytics - PSIRF Compliant Software

    Advanced analytics capabilities

    Radar Healthcare harnesses powerful data analytics to provide deep insights into patient safety incidents. Our system not only helps you track and manage incidents but also identifies trends and root causes through detailed reports and visualisations. This data-driven approach enables your organisation to make informed decisions, implement effective preventive measures, and continuously improve patient safety outcomes.

    Customisable PSIRF solution

    Customisable to your needs

    Our solution is fully customisable to meet the unique needs of your NHS Trust. We recognise that no two organisations are the same, and our flexible platform allows you to tailor workflows, dashboards, and reporting tools to fit your specific requirements. This level of customisation ensures that you can align the system with your existing processes, making the transition to using Radar Healthcare smooth and efficient. With our solution, you gain a partner committed to supporting your patient safety goals and adapting to your evolving needs.

    Flexible to fit you

    At Radar Healthcare we understand that every NHS organisation has its own unique challenges and requirements. That’s why our PSIRF Compliant Software is designed with flexibility and adaptability in mind.

    Whether you work in a hospital, clinic, practice, or any other healthcare setting, our quality and compliance management software can be customised to fit your organisation.


    Every Radar Healthcare customer can access Analytics, Action Plans and Notices as standard.

    • Analytics and Reporting
      Analytics and Reporting
    • Action and Improvement Plans
      Action and Improvement Plans
    • Notices


    Add-on our additional modules to build the ideal solution for your organisation.

    • Incident Management
      Incident Management
    • Audit Management
      Audit Management
    • Document Management
      Document Management
    • Risk Management
      Risk Management
    • Workforce Compliance
      Workforce Compliance

    PSIRF features

    LFPSE customisable software

    Customisable integration

    We understand that every NHS Trust has unique requirements and workflows. That’s why we offer customisable integration, working with you to tailor our PSIRF Compliant System to fit your specific needs and existing processes.

    Radar Healthcare's user friendly interface

    User-friendly interface

    Our intuitive design ensures that your staff at all levels can easily navigate and use the system, promoting widespread adoption and accurate data entry.

    Radar Healthcare Analytics

    Intelligent analytics

    Harness the power of AI-driven analytics to identify patterns, uncover insights, and drive continuous improvements in patient safety. Make informed decisions based on comprehensive data analysis.

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    Confidential Events

    Comprehensive incident management

    Efficiently report, track, and manage patient safety events from initial occurrence through to resolution. Ensure no detail is overlooked and all incidents are addressed promptly.

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    Recorded incidents and events in Radar Healthcare

    Automated reporting

    Generate detailed, customisable reports with ease to meet regulatory requirements, improve transparency, and provide valuable insights into patient safety performance.

    Record of events

    Real-time data

    Access up-to-date information anytime, anywhere, facilitating timely decision-making and enabling healthcare professionals to respond quickly to emerging issues.

    Restrict access to Radar by role

    Risk management

    Identify, assess, and mitigate risks effectively using our comprehensive suite of risk management tools. Enhance your ability to prevent adverse events and protect patient safety.

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    Reassign events in bulk

    Audits and compliance

    Streamline your audit processes and ensure full compliance with healthcare standards and regulations, reducing the administrative burden and minimising the risk of non-compliance.

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    Manage event permissions

    Secure data storage

    Protect sensitive patient and incident data with robust security measures, ensuring that all information is stored securely and in compliance with data protection regulations.

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    Custom dashboards

    With our additional Builder License you can create personalised dashboards to monitor your most important metrics and key performance indicators, providing you with a clear overview of your patient safety initiatives and progress.

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    Monitor event status

    Ongoing support

    Benefit from round-the-clock support to address any issues or questions, ensuring that you always have access to expert assistance when you need it.

    Medical students work together on classroom assignment

    Training and onboarding

    Take advantage of comprehensive training programs designed to ensure your team is proficient in using Radar Healthcare, facilitating a smooth onboarding process and promoting effective use of the software.

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    The PSIRF is a vital part of the NHS Patient Safety Strategy, which aims to continually improve and build on the foundations of a safer culture and safer systems. The Patient Safety Incident Response Framework (PSIRF) has replaced the Serious Incident Framework (SIF) and organisations were expected to transition by Autumn 2023.

    So what exactly is the PSIRF? It removes the definition of a serious incident and instead just focuses on patient safety incidents. It isn’t an investigation framework like the SIF, instead it:

    • Prioritises compassion and engagement with people involved in patient safety incidents through a data-driven approach
    • Focuses on improvement in responding to patient safety incidents including shifting cultures to a wider systematic patient safety management

    The PSIRF is mandatory for any services under the NHS Standard Contract. This includes acute, ambulance, mental health, community healthcare, maternity and specialised services.

    Secondary care providers that aren’t NHS trusts are expected to apply the PSIRF, but may not need to complete the entire analysis for patient safety incident response planning. Instead, processes like stakeholder engagement in preparing plans will be expected.

    Primary care services are not required to implement the PSIRF, instead, it is optional. If they choose to, they should work with their integrated care board (ICB).

    As part of the PSIRF, the PSIIs or Patient Safety Incident Investigations are carried out to improve systems. They involve investigating patient safety incidents to pinpoint both how and why they happen.

    Data collection and analysis play a large part to help identify underlying system-based causes. Once identified, improvement plans are put in place to address these system issues and therefore help improve patient safety in the National Health Service.

    The NHS provides tools and methods for PSII including incident mapping worksheets and contributing factors classification.

    The key components include:

    • Incident Reporting: Encouraging transparent reporting of incidents.
    • Investigation: Conducting thorough investigations to identify root causes.
    • Learning: Drawing insights to implement preventive measures.
    • Feedback: Providing feedback to staff and stakeholders for continuous improvement.

    PSIRF offers several benefits, including:

    • Enhanced Patient Safety: Reducing risks and preventing incidents.
    • Improved Organisational Culture: Promoting a safety-first mindset.
    • Continuous Improvement: Learning from incidents to refine practices.
    • Regulatory Compliance: Meeting NHS standards and requirements.

    Patient safety insights and resources