Ready to experience unparalleled support and transform healthcare outcomes with Radar Healthcare? 🚀
Book a free demo to see Radar Healthcare in action. Let's navigate the future of healthcare together!
Ongoing Support
Radar Healthcare Support
Radar Healthcare’s all-in-one risk, quality, and compliance software has been designed to help health and social care organisations make a real difference in delivering positive outcomes. Our passion drives every strategy we deploy, all with the aim of making healthcare safer. This includes the support we offer to both our partners and our employees.
Explore our support offering and experience a service that aligns seamlessly with our values—ensuring your success, fostering innovation, maintaining the highest ethical standards, and building a relationship founded on openness, care, and trust.
Together, let’s elevate healthcare support to new heights!
“In a rapidly evolving and busy healthcare industry, we've crafted a user-friendly support ecosystem that is accessible and tailored to diverse needs. This ensures that our partners and employees can navigate the system seamlessly, allowing them to focus on what matters most.”
How We Support Our Partners
Working in close partnership with our customers enables us to provide a service where we consistently exceed their needs and aspirations. We’re here to support your journey, every step of the way!
Dedicated Support Tailored for You: We understand the importance of seamless support and how it directly translates to safer outcomes for you. That’s why we offer 24/7 support hours, accommodating the demands of the health and social care sector. You can contact our support team on the phone 08:00 – 21:00 Monday – Friday and our out-of-hours team outside of these times.
UK-Based Support Team: Our UK-based team are committed to providing not only timely assistance but also an understanding of the local landscape, enhancing our ability to address your unique challenges efficiently.
Comprehensive Resources at Your Fingertips
Explore our extensive range of resources designed to elevate your experience with Radar Healthcare. Whether it’s accessing our customer Community, leveraging the expertise from our Academy, browsing through our Knowledge Base, range of webinars, and FAQs, or tapping into tailored and off-the-shelf resources, we’re dedicated to ensuring you have the tools and guidance you need for success.
Integrated Support Features: Our product comes equipped with resources designed for a smooth experience, including features like “Walk Me” that enhance the usability of the software.
In-person Partner Workshops: Engage in hands-on learning during our in-person partner workshops. These sessions provide a dynamic platform for mutual exploration, problem-solving, and skill enhancement, fostering a deeper understanding of how to get the most out of the system.
“The support, patience and expertise that I have had from the Radar team has been great and always professional and helpful. Weekly meetings, response to emails, availability to assist have all helped to makes this experience a good one.”
Book your demo Meet the Team
Chloe Weatherhead
Head of Customer Experience
Jack Forshaw
Project Management Lead
Mark Harrison
Customer Success Lead
Robert Place
Product Training Manager
Mandev Chumun
Support Lead
“In a rapidly evolving and busy healthcare industry, we've crafted a user-friendly support ecosystem that is accessible and tailored to diverse needs. This ensures that our partners and employees can navigate the system seamlessly, allowing them to focus on what matters most.”
How to Reach Us
Have questions or need assistance? Reach out to our support team at Support@radarhealthcare.com or RHAcademy@radarhealthcare.com. You can also reach out to us by phone during our operating hours, Monday through Friday from 08:00 to 21:00, by calling 0330 223 0872.
