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Action and Improvement Plans Module

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Radar Healthcare's Events module

Our Events module is your comprehensive solution for handling various types of healthcare events efficiently

From incidents and complaints to compliments and mortality reviews, our software is designed to underpin any process within your health and social care organisation. With Radar Healthcare, you can ensure compliance in all aspects of your operations whilst empowering healthcare excellence through collaborative communication, robust evidencing, and continuous improvement.

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    Over 95,000 users each month and counting

    What are the benefits?

    • holistic oversight Automatically assign tasks to the right individuals
    • Strive for a balanced approach between collecting positive feedback and areas for improvement
    • Predictive Analytics Icon Improved efficiencies, accessibility, and oversight
    • Boost performance and regulatory ratings
    • Interoperable Icon Customisable to meet your organisations requirements
    • Link Icon Gain holistic insights when combined with our other modules

    If your looking to drive continuous improvement, try our Events module today!

    Discover our Events module

    With Radar Healthcare, you have a platform that accommodates various event types that can occur within a health and social care environment, including, but not limited to, Learning from Excellence, LFPSE, PALs, Freedom to Speak Up, PSIRF, Mortality Reviews, CQC Compliance, and more.

    What makes our Events module different?

    Incident Workflow Screenshot

    Streamline event workflows

    Our software streamlines event workflows by automating follow-up tasks, assigning roles for task completion, and calculating due dates. Offering customisable forms, risk scoring, action plans, and event linking – tasks are assigned based on user roles, ensuring efficient management. Automatic due date calculation ensures timely completion of tasks, improving incident resolution and compliance.

    Events module

    Strive for a balanced approach between acknowledging positive feedback and addressing areas for improvement

    By striking a balance between acknowledging positive feedback and addressing areas for improvement, organisations can create a constructive feedback loop that drives progress and innovation. This approach not only encourages employees to strive for excellence but also fosters a culture of collaboration, resilience, and continuous learning. It helps to create a healthy balance within the workplace, removing blame culture and instead focusing on constructive solutions, leading to improved performance.

    Radar Healthcare Analytics Dashboard

    Instant valuable insights

    Our pre-built Event Dashboards can track many valuable metrics. For instance, you may have one for claims, this could track the total number of claims, overdue claims, days since last claim, claim by type, etc. These dashboards also automatically link in with our Toolkit Events, meaning that you can begin using Analytics very quickly.

    Alternatively, craft your own custom dashboards to showcase the specific key performance metrics relevant to your needs.

    Streamline feedback for enhanced performance

    Radar Healthcare’s Events module efficiently collects feedback and integrates it into the system to identify trends and facilitate improvements. Whether it’s feedback from customers, staff, or other stakeholders, our platform is adept at capturing valuable insights. Utilise innovative feedback collection methods such as QR codes, external surveys, and integrations with other systems to gather comprehensive data and drive continuous improvement.

    Healthcare Action Plan Software

    Embed a culture of continuous improvement

    Additionally, link events seamlessly with our Action Plans module. By embedding a culture of continuous learning, Radar Healthcare helps you drive improvement initiatives effectively, ensuring that lessons learned from events translate into actionable insights.

    Flexible to fit you

    We understand that every organisation is unique, and that’s why our product is designed to be flexible and adaptable. Whether you operate residential care homes across multiple locations or you’re an NHS Trust focused on risk, our quality and compliance management software can be tailored to your specific requirements. Find everything from audits, incident management, risk management and more, underpinned by our AI-driven analytics.


    Every Radar Healthcare customer can access Analytics, Action Plans and Notices as standard.

    • Analytics and Reporting
      Analytics and Reporting
    • Action and Improvement Plans
      Action and Improvement Plans
    • Notices


    Add-on our additional modules to build the ideal solution for your organisation.

    • Events and Incident Management
      Events and Incident Management
    • Audit Management
      Audit Management
    • Document Management
      Document Management
    • Risk Management
      Risk Management
    • Workforce Compliance
      Workforce Compliance

    Our Events module facilitates...

    Body maps - incident reporting


    Radar Healthcare’s Incident Management software allows for the prompt identification and documentation of adverse events or near misses. By reporting incidents digitally, healthcare organisations can analyse root causes, implement corrective actions, and prevent similar occurrences in the future, thereby enhancing patient safety and quality of care.

    Learn More

    CQC Compliance

    Recording and reporting on events is crucial for maintaining compliance with Care Quality Commission (CQC) standards in healthcare. With everything in one place, documenting service excellence, continuous improvement, and event reporting is easier than ever.

    Learn More

    Freedom to Speak Up

    Our software not only streamlines the Freedom to Speak Up policy but also empowers NHS organisations to create a culture of open communication, ultimately improving patient care and staff morale.

    Learn More

    Mortality Reviews

    Enhance clinical governance, identify systemic issues, and implement interventions to improve patient outcomes and prevent avoidable deaths.


    Easily link event workflows to claims to initiate investigations, manage legal liabilities, and implement measures to prevent recurrence, thereby safeguarding patient safety and financial stability.


    By offering Patient Advice and Liaison Service (PALs) support, healthcare organisations promote patient-centered care, enhance patient experience, and strengthen relationships with service users.


    Document and investigate complaints centrally within Radar Healthcare to identify areas for improvement, enhance patient experience, and mitigate potential legal and reputational risks. Link relevant complaints to other modules, like Action Plans.

    Analytics for all stakeholders

    Learning from Excellence

    Learning from Excellence initiatives recognise and celebrate exemplary practices, innovations, and positive outcomes in healthcare delivery. Use Radar Healthcare’s Events to highlight success stories and share best practices, helping to inspire a culture of positivity, collaboration, and innovation.

    Learn More
    CQC Document Management


    Learning from Patient Safety Events (LFPSE) involves analysing adverse events or near misses to identify system failures, vulnerabilities, and opportunities for improvement. By applying lessons learned from LFPSE, healthcare organisations can implement preventive measures, enhance patient safety, and foster a culture of continuous learning and improvement.

    We were the first approved LFPSE testing supplier by NHS England.

    Learn More


    Utilise Patient Safety Incident Reporting Form (PSIRF) in Radar Healthcare to document various incidents, from adverse events to near misses and unsafe conditions. Our AI-driven software, has been designed with NHS organisations to meet patient safety compliance, and serves as a powerful tool for your teams, facilitating incident tracking, recording, and knowledge extraction.

    Learn More


    We believe in creating a healthy balance! Collecting compliments from patients, caregivers, and staff acknowledges and celebrates excellence in healthcare delivery. Positive feedback not only boosts morale and motivation but also provides valuable insights into areas of strength and best practices.


    Accidents can happen, but accurate and timely reporting of accidents is essential for identifying hazards, implementing preventive measures, and reducing the risk of recurrence. By reporting accidents, healthcare organisations can enhance workplace safety, protect staff and patients from harm, and uphold regulatory compliance standards.


    Reporting on informal complaints allows individuals to raise concerns or issues in a less formal manner, facilitating early intervention and resolution. By addressing concerns promptly and sensitively, healthcare organisations demonstrate responsiveness, trustworthiness, and commitment to person-centered care.

    Event insights and resources