Did you know that 60% of those top players partner with Radar Healthcare?
Learn more about how we work alongside HC-One, Bupa, Four Seasons Health Care, Methodist Homes, Sanctuary Care, and Avery Healthcare to improve care quality below.
With more than 20,000 colleagues across the UK who deliver the highest standard of round-the-clock care and support to residents (encompassing dementia care, nursing, residential and specialist care) 24 hours a day, 7 days a week, HC-One will use Radar Healthcare to help drive forward continuous shared learnings across the entire organisation.
Calling Radar Healthcare “the spine” of HC-One’s integrated governance model, the system is being brought in to not only ensure that any indications of concern are spotted as early as possible but to support the smooth, practical application of valuable learnings.
Antony Hall, Director of Insights, Assurance and Governance said: “We’ve been on a two-year journey to change the culture from being KPI driven to really understanding how learning can provide the highest quality of care to our residents. We’re creating a new innovative insights model and Radar Healthcare is integral to this. We want early warnings and holistic views across our homes. Having that central spine means we can start to have proper conversations around where we can develop meaningful quality improvements and the really exciting element is the insight.”
Through the partnership Radar Healthcare provides Bupa with a digital platform for risk, quality, and compliance, meaning that essential activities such as audits, actions, regular tasks, and event reporting can all be captured digitally.
The system allows home managers to carry out quality monitoring and make swift changes, if necessary, while gathering data on themes and trends to improve outcomes and shape how care is provided. And the fully integrated analytics platform allows Bupa teams to demonstrate robust standards to regulators.
The shift away from paper-based processes to digital platforms is part of Bupa’s ambitious digital transformation journey, which also includes the ongoing rollout of electronic care records, an interactive platform allowing relatives to view live updates on their loved ones, and several pilots involving memory games and apps designed to improve quality of life for those with dementia.
Rebecca Pearson, General Manager, Care Services, Bupa Global & UK said: “We always strive to provide the highest quality care at our homes and retirement villages and an important part of this is adopting the latest digital innovations.”
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One of the UK’s largest independent healthcare providers, Four Seasons care for more than 10,000 people across the UK and run over 250 care homes. They provide long-term and respite residential and nursing care for older people and are an award-winning, sector leader in specialist dementia care.
Craig Rainford, Operations Systems Manager, said: “As part of a restructuring in our business over the past 12 months our goal was to streamline our approach to quality and assurance systems providing a single common interface across our various business processes to our care homes and regional teams. Additionally, we needed to lower our costs and most importantly save our team members’ time so they can spend more precious time caring for our residents.
With the introduction of Radar Healthcare not only have we replaced 3 existing quality and assurance systems with 1 we have also enhanced those business processes as well, enabling us to capture better quality data in a more efficient manner. This has enabled our care homes to take greater control of their services whilst providing our regional teams with deeper insight into each of those individual services so they can provide targeted support where necessary. This allows them to confidently demonstrate to our regulators and other stakeholders that they have a robust service enabling them to deliver excellent outcomes for our residents.”
Just 3 weeks after a project kick-off meeting with our team, Methodist Homes implemented Radar Healthcare to mobilise a COVID-19 outbreak event and workflow. With over 7,500 staff supporting over 18,500 older people nationwide, they knew the value the data would have in supporting the team to understand trends as well as the situation within specific localities so were keen to get this up and running as soon as possible.
Rebecca Anthony, Associate Change Manager at MHA said: “When I found out we could use Radar Healthcare to manage and monitor events and see all the data, I was really looking forward to getting started straight away. Although we hadn’t fully used the system yet, it was so easy to work with Radar Healthcare and they got us up in running so quickly, including importing all our users and permissions! Our sites were able to log COVID-19 Outbreak related events so we could start to build a clear picture of where we are at and offer support to affected sites.”
Part of Sanctuary Group, Sanctuary Care is a care home provider, offering high-quality services for the elderly, including residential, nursing, and dementia care. They have 100 care homes, 4,400 residents, and 6,300 employees.
Julia Rice, Business Compliance Manager for Sanctuary Care, said: “Radar Healthcare has transformed the way Sanctuary Care uses systems and how we access our data, within our homes and across our central teams. Prior to Radar Healthcare, we were operating eight systems with lots of information that were not really talking to one another, which took valuable time in keeping up-to-date and finding the information we need. Radar Healthcare has given us the means to see sight of the bigger picture, that not only connects the dots for us internally, but has made our operations more efficient, and in turn increased our compliance support with external regulators. At Sanctuary, we are passionate about innovative technologies and Radar Healthcare is a big part of that.”
Avery Healthcare is well-known in the industry, with 4000 residents and 5000 workers in 60 care homes across the country.
Avery Healthcare wanted to record and document metrics and data which specifically related to their residents’ wellbeing, data that isn’t regularly recorded on off-the-shelf systems. For instance, they collect data on whether residents have daily outdoor activities. As this was something important to the organisation, Avery Healthcare had created a system for themselves, in-house, to enable them to record this. However, needing a more effective way to measure events, Avery Healthcare looked at different systems that not only drill down into the risk around the home but also the well-being of the residents and the staff.
Sharon Winfield, Chief Operating Officer at Avery Healthcare, adds: “Our priority is keeping our residents and the business safe, so we needed something that matched it in every way, so it doesn’t put too much pressure on the managers.”
Let’s take a look at some of the other leading healthcare organisations that partner with us.
Milton Keynes University Hospital NHS Foundation Trust (MKUH)
Milton Keynes University Hospital NHS Foundation Trust (MKUH) has become the first to integrate the new NHS Learn from Patient Safety Events (LFPSE) service having partnered with software specialists Radar Healthcare.
The new system, which Radar Healthcare was the first compliant supplier of, will be used by 4,500 staff at the Milton Keynes Trust to help safeguard not only the 400,000 patients in its care each year but also patients across England.
Radar Healthcare worked in collaboration with NHS England to develop the platform, which can be accessed securely via mobile devices, will also allow healthcare staff to comply with policy, business, and training requirements; manage documents and action and improvement plans, and carry out audits.
Radar Healthcare will supply the UK’s largest private hospital group, Circle Health Group, with its award-winning risk management and compliance software across its 54 hospitals as the company aims to unlock vital safety data to improve patient outcomes.
Founded in 2004, Circle Health Group offers the UK’s largest national network of private hospitals, in addition to innovative neurological and musculoskeletal rehabilitation services and pathway management services. Each year its 8,200 members of staff support 2,000,000 patient visits.
Simon Geoghegan, Head of Clinical Data Reporting and Governance Systems for Circle Health Group said: “Our partnership with Radar Healthcare offers us an opportunity to enhance our offering to patients across the UK. The platform is renowned for its depth of insight and ease of use. We want to equip our staff with the very best technology to allow them to do what they do best – care for patients.
The Emirates Health Services (EHS)
The Emirates Health Services (EHS) has selected Radar Healthcare to deliver its quality and compliance software to 17 hospitals and 73 primary care centres. The system will support them in delivering clinical incident reporting and patient safety outcomes.
Radar Healthcare has partnered with MEMITS Solutions, a Dubai company providing IT solutions for the healthcare industry in the Middle East region, to deliver its quality management software to the UAE.
H.E. Dr. Yousef AlSirkal, Assistant Undersecretary for Hospitals, said: “Our key focus is to improve patient safety. We believe that incident and risk management reporting offered by Radar Healthcare’s accredited system and MEMIT’S expertise in delivering cutting-edge solutions, will support us in achieving the safest patient care in the UAE region.”
Introducing Radar Healthcare
Radar Healthcare is a market-leading risk, quality, and compliance system, working globally across the health and social care continuum to help our partners make a real difference.
As an award-winning software supplier, we continuously strive to be more flexible, innovative, and resourceful to accommodate the industry’s ever-evolving needs and regulations – as well as help accelerate digital transformation with lasting impact.
After over 10 years of working closely with a range of health and social care organisations, teams, and professionals, it is not surprising that our overall mission and values align with that of our partners, to create safer and more positive outcomes.
And with 60% of the UK’s top 10 biggest care groups partnering with Radar Healthcare, alongside NHS Trusts, Dental Groups, Government bodies, Primary Care, Patient Transport Services, charities, and many more, you can rest assured you are in trusted hands with us!