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The lowdown on LFPSE: Learn from patient safety events

NHS Trusts have until March 2023 to become LFPSE compliant, and until September 2023 to have a fully deployed system in place and to have stopped using the current NRLS (National Reporting and Learning System) database.

Have you made the switch yet?

As the first supplier approved for LFPSE testing by NHS England, Radar Healthcare is here to help.

We understand the importance of tailoring our software to people, processes, and systems, which is why we collaborate with our NHS partners to ensure our software is tailored to them - we don't take a 'one-size-fits-all' approach.

We've already helped several NHS Trusts to be LFPSE compliant...

  • Milton Keynes University Hospital NHS Foundation Trust logo
  • Hertfordshire Community NHS Trust logo

⬇️ Start your journey to LFPSE today ⬇️


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What is LFPSE?

It’s vital in the NHS to understand any events that affect patient safety, so that they can learn and improve, with the aim to making healthcare safer. The National Reporting and Learning System (NRLS) and Strategic Executive Information System (StEIS) are being replaced by LFPSE, so that the NHS can better record patient safety events. 

LFPSE is a system to record the details of patient safety events so that the NHS can learn from lots of data at a national level. Organisations can then take actions to reduce risk and ensure patients and families remain safe.

The use of LFPSE aims to not only transform how patient incidents are recorded, but to apply that valuable insight across the whole NHS healthcare estate to improve patient safety and care and the environments NHS staff work within. To be a part of that is something we’re incredibly proud of.

Paul Johnson, CEO, Radar Healthcare

Are organisations already using LFPSE?

Despite the six-month extension, organisations using a local risk management system (LRMS) must have found a LFPSE compliant supplier by March 2023. Milton Keynes University Hospital Foundation Trust was the first in the country to integrate this new LFPSE service through Radar Healthcare.

By March 31st, 2023, providers must have: 

  • Chosen, procured or recontacted an approved supplier system 
  • Installed a chosen system 
  • Started the testing phase
  • Began local customisation

By 30th September 2023 organisations must: 

  • Deploy a full transition to the chosen system 
  • Stop submissions to NRLS 
  • Go live on LFPSE 

It’s also important to note that as LFPSE is still in beta stage, you still have time to ask for changes. You can do this by emailing the NHS Patient Safety Helpdesk.

Radar Healthcare LFPSE Compliant

Collaboration with NHS Partners on LFPSE

A recent workshop with our NHS partners examined the need for a technology supplier to consider requirements for both the Patient Safety Incident Response Framework (PSIRF) as well as the Learn from Patient Safety Events (LFPSE) data taxonomy and proposed changes.

The workshop covered how Trusts can help frontline users in effectively reporting and investigating safety incidents.

“Really great session and discussions about how Radar Healthcare can help us harness learning and improvement whilst simplifying reporting” – Associate Chief Nursing Officer, North Bristol NHS Trust, quote taken from LinkedIn

Talk to us about LFPSE

“Thanks for facilitating this session. Really open and constructive discussions around these subjects! Great to do this through consideration of imaginative approaches to help technology support frontline teams and those of us in the ‘central’ spaces to improve safety together. Looking forward to the next steps and actions”

Associate Director of Quality Governance at North Bristol NHS Trust, quote taken from LinkedIn

Hear from subject matter experts on LFPSE

In this two-part podcast series, ‘What The Health Tech?’ Marcos Manhaes of NHS Improvement discusses the transition from NRLS to LFPSE, and Paul Ewers of Milton Keynes University Hospital NHS Foundation Trust (MKUH) discusses being the first Trust to implement LFPSE and how working in partnership with Radar Healthcare helped with this.

What about smaller organisations?

With the previous reporting systems, around 75% reporting were from hospitals. Other care settings will now find it easier with LFPSE, including primary care, because of simple online forms and a dedicated portal to access safety events recorded.

I believe this system allows us to really create the balance between compliments and complaints and let people know that they are doing a good job. That’s why we chose Radar Healthcare: because it allows us to be more balanced.

Paul Page, Patient Liaison & Risk Manager, Shropdoc

How our LFPSEcompliant software can help 

Radar Healthcare are LFPSE compliantOne source of truth 

Using a single system for all patient safety incidents allows teams to easily understand the status of outstanding tasks, action plans, and workflows. Interoperability with other systems also saves time because there is no duplication of work. 

Evidence LFPSE compliance with RadarEvidence compliance 

Save time gathering and searching for data. Have your evidence ready at the touch of a button. Conduct audits easily and export data in a format that suits you to provide evidence to the CQC or regulatory bodies. 

Complete LFPSE oversightComplete oversight 

View up-to-date insights at service and organisational level. With your own dashboard, you can see what is really happening and where you should focus your time and resources. 


What makes Radar Healthcare different?

  • No other supplier has been as fast to react to LFPSE.
  • Our teams are agile – we act quickly and when we need to.
  • Always ahead of the game, with the latest technology – no more legacy systems.
  • Our software is flexible – we fit into your processes, not the other way round.
  • Amongst the top UK companies for customer service.
  • The future is bright – our analytics is always evolving.

Get ready for 2023 by modernising your incident reporting process today

Start your LFPSE journey



All NHS organisations must report on LFPSE by March 2023, according to NHS Improvement and NHS England. For independent organisations, reporting is mostly voluntary, though the NHS does strongly encourage it. Some independent organisations that provide NHS-funded services may have different requirements agreed upon with their commissioners so be sure to keep an eye out for these. But for all NHS organisations, it’s March 2023.

Milton Keynes University Hospital NHS Trust was the first to report on the new system, thanks to the help of our flexible team.

Although the implementation deadline has been extended to September 2023, NHS England has stated that you must have an approved supplier in place by March 2023 to allow for testing and configuration.

For NHS trusts, the simple answer is yes, it’s mandatory. And for any organisations reporting to NHS England to fulfil duties for other statutory or mandatory requirements, such as informing the CQC about notifiable incidents, LFPSE is mandatory. Participation for all healthcare organisations is strongly encouraged to support both national and local safety interventions which serve as a foundation for a strong safety culture.

A list of approved suppliers who passed LFPSE testing can be found on the NHS website. Radar Healthcare was the first supplier to pass LFPSE testing, and we worked with the first trust, Milton Keynes University Hospital NHS Foundation Trust, to integrate the system.

Remember that you can only begin reporting to LFPSE using the most recent live version of the software, so keep that in mind and ask your provider if you do have any concerns. If you want to transfer systems, you still have time, and it doesn’t have to be difficult. Radar Healthcare partners with organisations like yours to ensure that you have everything you need ahead of the 2023 deadline.

With the deadline to be LFPSE compliant fast approaching, and with some risk management systems not there yet, particularly those which are web-based, you may want to reduce the risk and switch to a new supplier now. If you are happy with your current supplier, make sure you check what their plan is for becoming compliant. A list of fully compliant suppliers can be found here.

Radar Healthcare supports a variety of event recordings, not just LFPSE. The benefit of using a system like ours is that not only can you keep track of everything in one place, but as an LFPSE-compliant local risk management system, you know that your data is automatically sent to the NHS for LFPSE.  On top of that, our analytics module gives valuable insight into the data you’re recording, allowing you to observe what’s going on across your entire organisation, assisting you not only to submit the data to the NHS but also to see how you can become more outcome focused and prevent it from happening again.

t will vary depending on the organisation, but the good news is that our software is extremely customisable, and our LFPSE events module was created in collaboration with the NHSI and MKUH to help organisations like yours.  Allowing you to keep track of important data and maintain a traceable workflow that sends alerts to ensure you don’t miss anything. If you’re interested in more events, find them here.

Being compliant essentially means that you can demonstrate the required information can be recorded and uploaded automatically to the NHS via the LFPSE API. To be a compliant supplier, organisations must meet a series of requirements that prove their risk management system complies with LFPSE requirements.

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