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Healthcare Incident Management Software

Are you looking for an incident reporting software that not only tracks events but also works towards improving customer and patient safety?

Radar Healthcare’s cloud-based software may be just what you’re looking for. Flexible to fit you, our software works with your incident management process, not against it, and will encourage your organisation to make improvements. Radar Healthcare’s innovative analytics monitors your quality management in real-time and will flag if there is an anomaly in your incidents.

For example, if there is an increase in falls in a location, the software will automatically notify relevant staff members that action needs to be taken, reducing the time taken to act so that they can focus on identifying the root cause and then work to reduce these risks.

  • Spark Medical logo

    775%

    incident reporting rate

  • sequence care group logo

    3 days

    saved monthly on analysis

Find out more about our incident management software:

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Key features:

Customisable and easy to use software

From assessments, body maps, service user lookups and more, we give you the tools you need to be able to create context-aware forms to capture your incidents and events. Plus, with our mobile-friendly and responsive platform, you can report the incident wherever it happens with complete ease.

Interoperable

Integrate Radar Healthcare into other business systems required, so when an incident is reported, the system can automatically notify your other software or vice versa; if something occurs elsewhere, it’ll automatically create an incident to be managed.

Automatic notifications to keep you on track of deadlines

All of your incidents are linked to our AI and machine learning tools, meaning you’ll automatically be notified when things aren’t quite right. You can also track trends, set your own KPIs and keep on top of any incidents occurring across any location, even when you’re not logged into the system.

 

Incident examples

The types of accident you can log on Radar Healthcare are endless, but here are a few:

  • Falls (this could be from beds, chairs, stairs or other)
  • Infections
  • Wounds
  • Safeguarding
  • Incorrect implementation of care
  • Treatment/procedural incident
  • Medications error
  • Burns
  • Choking
  • Behavioural

The number of incidents reported increased from an average of 4 per month to 35 with the introduction of Radar Healthcare - meaning the CQC can see we’re accurately reporting and actioning incidents to drive continuous improvement.

Dave Hartley-Large, Head of Governance at Spark Medical

Flexible to fit you

Our incident management solution is loved by many healthcare organisations, big and small. One size doesn’t fit all, which is why you can tailor our product to suit you. Perhaps you’re in residential care and have care homes in a few locations which need incident and audit management but not workforce compliance, or you’re an NHS Trust focusing on risk management. Our quality and compliance management software is built to be person-centred with patients or residents, as well as your staff in mind. 

Choose from our product modules:

Incident management
Auditing
Workforce compliance
Action and improvement plans
Document management
Risk assessments and management
Business compliance
Analytics