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Incident management

If you’re looking for a cloud-based incident management system which gives you the tools to not only resolve events but also learn from them, you’re in the right place.

Radar Healthcare offers event management software as an optional module which allows you to digitise your processes and standard operating procedures into our system. As an award winning healthcare incident management software, Radar Healthcare ensures that if an incident is logged, all the associated requirements, for example notifications or mandatory forms are triggered so nothing gets missed; creating standardised behaviours.

We will never ask you to change your incident management processes, instead we help you to digitally evolve them. This module is part of a wide choice of product modules which all work together and with you to help make healthcare safer.

“The number of incidents reported increased from an average of 4 per month to 35 with the introduction of Radar Healthcare – meaning the CQC can see we’re accurately reporting and actioning incidents to drive continuous improvement.”
– Spark Medical

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Radar Healthcare's Incidents and Events

Benefits

  • Icon for Improve quality and safety of care

    Improve quality and safety of care

  • Icon for Easily demonstrate compliance with regulatory standards

    Easily demonstrate compliance with regulatory standards

  • Icon for Create a standardised way of working

    Create a standardised way of working

  • Icon for Automate processes and remove paper-based systems

    Automate processes and remove paper-based systems

Key features

  • Customisable and easy to use software

    From assessments, body maps, service user lookups and more, we give you the tools you need to be able to create context-aware forms to capture your incidents and events. Plus, with our mobile friendly and responsive platform you can report the incident wherever it happens with complete ease.

  • Interoperable

    Integrate Radar Healthcare into other business systems required, so when an incident is reported, the system can automatically notify your other software, or vice versa; if something occurs elsewhere, it’ll automatically create an incident to be managed.

  • Automatic notifications to keep you on track of deadlines

    All of your incidents are linked to our AI and machine learning tools, meaning you’ll automatically be notified when things aren’t quite right. You can also track trends, set your own KPIs and keep on top of any incidents occurring across any location, even when you’re not logged into the system.

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