In January, we had the pleasure of collaborating in a workshop with three of our NHS partners North Bristol NHS Trust, Somerset NHS Foundation Trust, and Milton Keynes University Hospital NHS Trust.
The six-hour workshop focused on the new Patient Safety Incident Response Framework (PSIRF), as well as the Learn from patient safety events (LFPSE) data taxonomy and proposed changes to this, to determine how Trusts can effectively report and investigate safety incidents. The main goal was to share and learn from different roles in order to improve existing processes.
The day looked at:
- Where we are today?
- In an ideal world, how would a well-functioning Incident Management process work?
- Implementation process and engagement with front line users
- What is possible for the future?
(Left, Mark Harrison, Customer Success Lead; right, Mark Fewster, Chief Product Officer)
The workshop, led by Customer Success Lead Mark Harrison and Chief Product Officer Mark Fewster, provided an opportunity for open and honest discussion, enabling everyone to have a voice and really delve into how we can work together to improve patient safety.
“Really great session and discussions about how Radar Healthcare can help us harness learning and improvement whilst simplifying reporting"
Other important discussions that took place during the session included the need for NHS Trusts to reduce the time to initially report and lower abandon rates for users reporting Learn from Patient Safety Event (LFPSE) incidents. The current requirements are only patient-focused, and handling incidents involving staff members frequently necessitates the use of a separate process, which adds additional time, emphasising the need to streamline the LFPSE reporting process.
We received fantastic feedback from the session, with everyone who attended rating a four or higher out of five for meeting expectations.
“Thanks for facilitating this session. Really open and constructive discussions around these subjects! Great to do this through consideration of imaginative approaches to help technology support frontline teams and those of us in the ‘central’ spaces to improve safety together. Looking forward to the next steps and actions”
The workshop concluded with Radar Healthcare and all three Trusts agreeing on actions and next steps to move forward with the LFPSE and PSIRF frameworks.
Make Radar Healthcare your trusted partner
We collaborate with our NHS partners to ensure our software works around what you need to achieve – we don’t have a ‘one-size-fits-all’ approach – we’re focused on your objectives.
PSIRF and LFPSE are changing the way you do things, which is why we’re here to help you to make a difference and ensure you have what you need to improve patient outcomes.
Get ready for 2023 by modernising your incident reporting process today:
You can learn more about our partnership with Milton Keynes University Trust and how we helped them to be the first NHS Trust to go live with LFPSE here.
Alternatively, if you wish to chat with a member of our team to see how we can help you to implement the system by the required deadlines, book a demo below.