Setting up Radar Healthcare remotely – from demo to ‘go live’
29 September 2020
The world is turning to remote working, but we’ve always been there. We know that right now, during the COVID-19 pandemic, many things are being put on hold, but moving to digital quality and compliance doesn’t have to be one of them.
Whatever digital stage you may be at, whether you’re still using pen and paper or spreadsheets, Radar Healthcare can help you. We can work with you remotely every step of the way, from showing you a live demo of our system in action, to onboarding, training, going live and everything in-between. There’s no need to wait until we can all be in the same room again before you can go digital and start improving your care outcomes.
How does it work?
Request a demo where we can show you our software through our online meeting facility and engage with all stakeholders.
Our virtual design phase enables us to scope out your requirements from planning through to acceptance.
Our remote onboarding process delivers the same high quality, consultative service without the need to be in the same room. It helps to minimise the time and expense impacts on your organisation and facilitates remote working.
Our remote training sessions can be delivered through our online meeting facility, ensuring all stakeholders, whatever their location, can join in. To support this, our Digital Adoption Platform (DAP) provides integrated help and walkthroughs throughout the software to reduce requirement for training refreshers.
Our customer support team are there for you when you need them by phone or email. Alternatively, our software has built-in help functions such as the walkthroughs, or you can search our help content for walkthrough videos, articles, tips and community forums. We also regularly run customer webinars to talk through new and updated product features.
The future is Radar Healthcare
How does Radar Healthcare support your organisation to work digitally?
With Radar Healthcare, there’s no need to travel between different locations to pick up paperwork or have face-to-face meetings. Our software supports remote working by enabling:
- Effective communication of organisation critical information and actions
- Implementation of procedural plans which effectively manage incidents, including infection outbreak
- Remote management of your organisation with real-time performance visibility across one or multiple sites
- Multi-device access through a cloud-based platform with a responsive user interface
What outcomes can you expect?
Radar Healthcare delivers operational efficiencies for a strong return on investment:
- Increased staff engagement
- Improved regulatory ratings
- Reduced incidents
- Standardisation of service provision
- Better care outcomes
Get these outcomes
Customers who have gone digital quickly
Working closely with our Product Specialists, we set up a COVID-specific event on Radar Healthcare for Walsingham Support in just 2 hours. This event was personalised to fit their business processes for exactly what they needed.
Adam Paver-Merrison, Safeguarding and Data Protection Lead at Walsingham Support said: “We couldn’t have faulted anything Radar Healthcare did, they were perfect”.
Just 3 weeks after a project kick off meeting with our team, Methodist Homes implemented Radar Healthcare to mobilise a COVID-19 outbreak event and workflow. With over 7,500 staff supporting over 18,500 older people nationwide, they knew the value the data would have in supporting the team to understand trends as well as the situation within specific localities so were keen to get this up and running as soon as possible.
Rebecca Anthony, Associate Change Manager at MHA said: “When I found out we could use Radar Healthcare to manage and monitor events and see all the data, I was really looking forward to getting started straight away. Although we hadn’t fully used the system yet, it was so easy to work with Radar Healthcare and they got us up in running so quickly, including importing all our users and permissions! Our sites were able to log COVID-19 Outbreak related events so we could start to build a clear picture of where we are at and offer support to affected sites.”