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On Demand: Analytics Webinar

29 February 2024


  • Analytics
  • Webinar

Watch Your Exclusive Analytics Webinar: Hosted by Gillian Leng

Did you miss our latest webinar on healthcare analytics and insights, titled “Bring Your Intelligence to Life to Drive Patient and Resident Outcomes”? Here’s a comprehensive recap of the insightful discussions and key takeaways from our expert panel.

In today’s rapidly evolving healthcare landscape, the integration of innovative analytics has become paramount to enhancing patient and resident safety. This was the central theme of Radar Healthcare’s latest webinar held on Thursday, 29th February 2024.

The webinar, hosted by Gillian Leng, President-Elect at the Royal Society of Medicine and an expert in healthcare transformation, alongside Rhian Bulmer, Chief Partnerships Officer at Radar Healthcare, Damian Cundall, Data Analyst at Radar Healthcare, and Andy Baumann, Clinical Audit Lead at St. Barnabas Hospices, shed light on the transformative power of healthcare analytics.

This blog post aims to delve into the key insights and discussion points from this engaging session, highlighting the significance of analytics, accurate data, data transparency, and the robust analytics capabilities Radar Healthcare offers.

Watch your Exclusive Webinar for Transformative Insights


Topics covered:

  • The importance of healthcare analytics
  • The capabilities of Radar Healthcare’s innovative analytics module
  • Top tips to consider when inputting data to build dashboards
  • St. Barnabas Hospices’ success story with Radar Healthcare’s analytics dashboards

“You can't manage it if you don't measure it! The future of health and social care really has to have a strong focus on routinely collecting electronic data that is not only automated but easily displayed, interpreted, and accessible to track, monitor, and demonstrate improvements, as well as flag up risk. Adopting a proactive approach is important”.

Gillian Leng, Non–Exec Board Member at Radar Healthcare

The Impact of Innovative Healthcare Analytics

The consensus among the panellists highlighted a critical understanding; analytics in healthcare goes beyond mere number crunching. It involves harnessing data to make evidence-based decisions that can significantly elevate patient care standards and operational efficiency.

By employing innovative analytical tools, like Radar Healthcare, health and social care providers are equipped to foresee health trends, address potential issues before they escalate, and allocate resources more efficiently. This forward-thinking approach underlines the transformative potential of analytics in healthcare, paving the way for enhanced care delivery and optimised healthcare operations, thereby establishing a benchmark for excellence in patient and resident care outcomes.

The Power of Accurate and Transparent Data in Healthcare

Rhian, Damian, and Andy shed light on the critical importance of accurate data and transparency in decision-making. They emphasised that precise data is the bedrock of effective analytics, crucial for informed strategies that positively impact patient care and resource allocation. The discussion highlighted that this is the first step to success. By “working backwards” as Damian says, you should be able to depict what information your organisation needs to see in its analytics.

The discussion highlighted Radar Healthcare’s commitment to developing solutions that prioritise data integrity, ensuring healthcare leaders have trustworthy insights for strategic decisions. Andy Baumann’s insights from St. Barnabas Hospices demonstrated the transformative power of transparent, accessible data, showcasing how Radar Healthcare’s analytics and support when building out the dashboards enable swift, informed actions.

Radar Healthcare Dashboard

"Prior to diving into dashboards, it's crucial to gather key stakeholders and define the essential information required. Identify the high-level KPIs that matter most, then align these with the analytics to shape the dashboard's design. Essentially, it's about working backward to pinpoint actionable insights and craft the final outcome accordingly."

Damian Cundall, Data Analyst at Radar Healthcare

Radar Healthcare’s Analytics Capabilities

Delving into the capabilities of Radar Healthcare, the webinar showcased the platform’s cutting-edge analytics features designed to meet the dynamic needs of all different types of healthcare organisations.

Radar Healthcare’s analytics software surpasses traditional dashboards, utilising AI and machine learning to provide unparalleled business intelligence. This empowers proactive decision-making, eliminating manual data trawling and delays in performance reporting. Smart KPIs offer instant notifications for anomalies, enabling real-time action.

With easy-to-digest dashboards, automated actions, time-saving regulatory compliance management, and predictive analytics, users can work proactively to mitigate risks. The platform’s intuitive, customisable dashboards and reporting tools facilitate quick interpretation of complex data, empowering healthcare professionals with actionable insights. These aspects emphasise how Radar Healthcare equips providers for a data-driven approach, enhancing patient care and organisational efficiency.

Maternity Dashboard

“One of the primary reasons we went with Radar Healthcare was the access to powerful analytics on top of the ability to create a really customised and simple approach to collecting our event data and our compliance data.”

Andy Baumann, Clinical Audit Lead at St. Barnabas Hospices

Unifying Quality and Compliance with Radar Healthcare’s Analytics

Radar Healthcare’s analytics tool serves as the backbone for all modules within the product, including compliance tools (such as workforce compliance and document management), activity tools (like incidents and event reporting), and quality assurance and monitoring tools (such as audits).

Furthermore, Radar Healthcare has made significant investments in an API applicator, enabling seamless integration with other healthcare systems. This approach ensures a cohesive and comprehensive approach to resident and patient safety, joining up data across the board.

Radar Healthcare Incident Management SystemRadar Healthcare Audit Management SoftwareRadar Healthcare Workforce Compliance SoftwareRadar Healthcare Action and Improvement PlansRadar Healthcare Document Management SoftwareRadar Healthcare Risk Management SoftwareRadar Healthcare Business Compliance SoftwareRadar Healthcare Analytics and Reporting Software

“We have recently invested into our Application Programming Interface (API) adaptor to be able to collect data from external sources and create bidirectional data feed to ensure smooth integration with various healthcare systems, like Care Planning Software and Electronic Patient Record Systems, into Radar Healthcare. This seamless connectivity allows for a comprehensive view, offering insights into both operational performance and patient outcomes.”

Rhian Bulmer, Chief Partnerships Officer at Radar Healthcare

A Success Story: St. Barnabas Hospices’ Journey with Radar Healthcare

The webinar wrapped up with an inspiring success story shared by Andy Baumann, highlighting St. Barnabas Hospices’ transformative experience with Radar Healthcare. The narrative showcased how, through the adoption of Radar Healthcare’s analytics solutions, the hospice achieves remarkable advancements in clinical reporting of patient care quality and operational performance at both a corporate and board level.

"We were using a system that wasn't really working for us, so our key focus was findings. The ability to customise Radar Healthcare and use it in a different way, utilising external forms and QR codes, allowed us to quickly input data for analysis. In our first year, we focused on embedding our event management, addressing incidents, complaints, and audits. Now, as we refine our analytics and dashboards, simplified data input means we have a wealth of information to review. Working with Damian and the team, we've developed custom dashboards for board and corporate level reporting. These reports are used across committees and in local team huddles, providing a granular understanding of our patients and incidents within our inpatient units. The teams find this approach highly beneficial."

Andy Baumann, Clinical Audit Lead at St. Barnabas Hospices

Want to know more?

Missed the webinar but want to dive into the world of healthcare analytics? You're in luck! Access valuable insights by downloading our comprehensive Analytics brochure.

Download now

Alternatively feel free to…

  • Request a copy of our example business case​
  • Request a copy of our ‘Make or Buy’ tool​
  • Request a copy of our information sheet​
  • Request a no obligation quotation​

Get in touch with partnerships@radarhealthcare.com.

Q&A from webinar

Radar Healthcare offers a range of dashboards tailored to meet diverse needs, providing both customisable options and pre-configured, ready-to-use templates. This ensures that organisations can access a suite of tools designed to fit their specific requirements, whether they need highly personalised analytics or streamlined, out-of-the-box solutions.

For instance, everything from CQC dashboards and regulatory compliance dashboards to KPI-based dashboards and incident management and more.

Within Radar Healthcare, we offer a range of standard and custom-built dashboards that provide comprehensive insights. The process is straightforward: we create a suite of dashboards tailored to your needs.

However, the real power lies in customising dashboards to align with your organisation’s strategic objectives. This flexibility enables you to create diverse views and widgets, enhancing the visualisation of your data.

For our managers and staff to access the system, we implement a single sign-on approach. However, considering that many of our staff work in the community and may not always be at their stations, we have introduced the use of external forms and QR codes. This allows them to log incidents and events using their mobile devices, ensuring that data can be entered from any location. This approach covers every possible angle to facilitate data entry and ensure comprehensive coverage.

Absolutely. We collaborated closely with our teams to develop the forms used for incident and event reporting within Radar Healthcare. Drawing from best practices observed in organisations we’ve worked with and from our experienced quality team at St. Barnabas Hospices, who bring backgrounds in compliance, risk management, and quality assurance, we ensured a solid foundation. To ensure ease, simplicity, and high-quality data, rigorous testing and trailing were key. We conducted live incident testing, utilising both historical and real-time data, to refine our processes. This multidisciplinary approach ensured that our system was not only fit for purpose across all areas of our organisation, including both children’s and adult services, but also aligned with the diverse needs of our teams.

No, that’s actually been quite surprising for me. When we initially rolled out the training and the system to a small group of staff for trial purposes, it quickly gained traction. The ease with which it was adopted by teams and the minimal support needed afterward was unexpected. The rollout process was remarkably fast, simple, and smooth. This was a pleasant surprise for me, as changes in systems can often lead to anxiety among staff. The feedback we received highlighted the system’s ease of use and the speed at which information could be inputted, which has been one of its standout features.

I find the pulse functionality particularly useful because it allows us to not only analyse data in our custom-built dashboards but also set specific alerts for individual concerns. For instance, in this example maternity dashboard, we can flag certain issues that we might be particularly concerned about, such as an increase in C-section instances in a specific location or any specific type of claim.

The pulse feature monitors and enables immediate notifications, allowing me to address issues promptly. You can create your own pulse dashboard tailored to your specific interests, making it easy to quickly access the data you need without extensive searches.

Short answer, yes! Absolutely. We encountered a similar situation with our previous system, where a generic incident category was the default for most incidents. However, Radar Healthcare offers extensive customisation options. Organisations can create a list of incident categories tailored to their specific needs. We’ve eliminated the ‘other’ category and now require users to select a specific category for each incident. This customisation allows for a more precise and meaningful approach to incident reporting. During training, we emphasised the importance of selecting the correct category, as some categories may be broader than others

The answer varies based on the specifics of your contract. Some contracts include everything upfront, while others are more modular. I can discuss this with you individually to provide clarity. In most cases, contracts include analytics, especially newer ones, but the custom dashboard builder and additional features often require an extra part of the license fee.