What is clinical governance?

Clinical governance is “A system through which NHS organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care by creating an environment in which excellence in clinical care will flourish.”

What are the 7 pillars of clinical governance?

The 7 pillars of clinical governance are: Clinical effectiveness Information Risk management Education and training Audit Patient and public involvement Staff management

How can you improve clinical governance?

An integrated risk management system can help you improve clinical governance in your organisation. Radar Healthcare’s software is a risk management system that also helps you manage risk, workforce compliance, incidents and more. We’re dedicated to helping the NHS continuously improve patient safety, and we do this through our cloud-based innovative software.

What is the clinical effectiveness pillar of clinical governance?

Any treatment used must provide the best outcome for the patient: Using evidence based approaches when deciding treatment Sticking to guidelines Using experience to improve Researching to enhance future care

What is the risk management pillar of clinical governance?

Minimise risks to the patients in care. There are different ways to manage risk and ensure incidents don’t occur: Identifying problem areas in treatments Improvement through learning from previous issues Reduce risks by implementing risk systems – take a look at Radar Healthcare’s risk management module Thorough risk assessments and reporting of incidents and near misses

What is the patient and public involvement pillar of clinical governance?

Communicate with patients and the public to gain insight on the quality of care and any possible problems: Patient questionnaires Patient forums Representatives for patients on practice and hospital boards

What is meant by clinical governance?

It’s essentially an overarching framework covering all activities that help sustain and improve high standards of patient care. Health care organisations must be able to evidence that standards are maintained when putting any structures, systems or processes in place.

Radar Healthcare's Solutions for Clinical Governance: Enhancing Patient Safety and Quality

04 July 2023

Tags:

Patient Safety
Primary Care

In the ever-evolving world of healthcare, we’re constantly seeking innovative solutions to enhance patient safety, improve quality of care, and streamline operational processes. Naturally, clinical governance is high on the agenda for many of our partners. That’s where our software comes in as we can provide one source of truth; a comprehensive all-in-one solution for effective risk management and quality assurance.

In this article, we’ll delve into the core principles of clinical governance and explore how our innovative software aligns with its seven pillars, revolutionising the healthcare landscape.

We’ve gone from a very huge paper-based care governance committee report to a point where the first part of every meeting is me putting up Radar Healthcare on the screen and going through the last quarter – that’s been really helpful.

Aaron Whitehead, Director - Residential Care, Care South

Clinical Governance FAQs

Clinical governance ensures a continuous drive to improve standards of health and social care organisations. A cycle of controlling, monitoring and improving through the 7 pillars ensures a higher quality of care for patients.

Many health and social care organisations are inspected by the CQC (Care Quality Commission), which rates various aspects on a scale from poor to outstanding. Find out more about the CQC in The CQC Hub.

Clinical governance can be examined through 7 different pillars, which all together form the framework…

1. Clinical Effectiveness

Any treatment used must provide the best outcome for the patient:

Using evidence based approaches when deciding treatment
Sticking to guidelines
Using experience to improve
Researching to enhance future care

2. Risk Management

Minimise risks to the patients in care. There are different ways to manage risk and ensure incidents don’t occur:

Identifying problem areas in treatments
Improvement through learning from previous issues
Reduce risks by implementing risk systems – take a look at Radar Healthcare’s risk management module
Thorough risk assessments and reporting of incidents and near misses

3. Patient & Public Involvement

Communicate with patients and the public to gain insight on the quality of care and any possible problems:

Patient questionnaires
Patient forums
Representatives for patients on practice and hospital boards

4. Audit

Audits are carried out to monitor the quality of clinical care being carried out. They measure against set guidelines and any deviances are examined and improved upon. After some time, audits are repeated to ensure that actions taken to improve have worked, and organisations are quality assured.

Radar Healthcare, an award-winning quality, compliance and risk software, offers auditing as one of its many modules.

5. Staff Management

This ensures those employed are suitable to carry out the work. If anyone is under performing, they can be highlighted and helped to improve. Professional development of staff should be encouraged, and this can be helped through motivation and a pleasant working environment.

Radar Healthcare offers a workforce compliance module which allows organisations to keep on top of compliance and training, as well as assurance that staff have read notices. Malling health said “When Radar Healthcare was promoted internally in the organisation, a notice sent out would be read by at least 90% of staff the same day.”

6. Education & Training

It’s important staff have continual training to ensure they are up to date in their knowledge. This allows them to provide the best care possible at all times. Staff can:

Achieve further education through degrees or diplomas
Attend events, lectures, webinars, and courses

7. Information

A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.

Radar Healthcare’s software is an all-in-one solution for risk management, audit management, workforce compliance, incidents and much more.

We’re dedicated to helping the NHS and healthcare organisations continuously improve patient safety, and we do this through our cloud-based innovative software. If you’d like to find out more, book a demo to see our software in action.

Patient Safety

At Radar Healthcare, we’re committed to safeguarding patient safety. Our solutions empower healthcare organisations to proactively identify, assess, and mitigate potential risks to patients. Through advanced risk management tools, comprehensive incident reporting systems, and real-time analytics, we enable healthcare providers to foster a culture of continuous learning and improvement, ensuring the highest standards of patient safety.

Patient Experience

Enhancing the patient experience is a key aspect of clinical governance. Our tailored solutions enable healthcare providers to deliver patient-centered care. By capturing patient feedback, measuring patient satisfaction, and optimising care delivery processes, we empower organisations to create a compassionate and responsive healthcare environment, ensuring patients receive the best possible experience throughout their journey.

Effectiveness

Achieving effective and efficient care delivery is a crucial component of clinical governance, and our solutions are designed to optimise workflows, streamline processes, and minimise waste. By leveraging intelligent automation, predictive analytics, and performance monitoring tools, we empower healthcare providers to make data-driven decisions, improve resource allocation, and enhance the overall effectiveness of their operations.

Risk Management

Mitigating and managing risks is central to clinical governance, and our solution offers robust risk management capabilities. By providing a comprehensive view of risks across the organisation, facilitating risk assessment and analysis, and implementing proactive risk mitigation strategies, we enable healthcare providers to effectively identify, evaluate, and respond to risks in a timely manner.

This proactive approach minimises adverse events, protects patient well-being, and safeguards organisational reputation.

Learning and Development

Continuous learning and professional development are critical for healthcare organisations committed to clinical governance. At Radar Healthcare, our ongoing support, community, knowledge base and academy provide our partners with the necessary tools and resources to enhance their knowledge and skills. With customisable training modules, competency assessments, and performance tracking, we support a culture of lifelong learning, empowering healthcare providers to stay up to date with best practices and deliver high-quality care.

Accountability

Promoting accountability and transparency is a fundamental principle of clinical governance, and at Radar Healthcare, our workforce compliance module enables healthcare organisations to achieve these goals. By centralising governance frameworks, policies, and procedures, we provide a comprehensive platform for tracking and documenting compliance activities. Automated reporting, audit trails, and real-time monitoring capabilities ensure that organisations can demonstrate accountability, meet regulatory requirements, and continuously improve their governance processes.

Leadership and Culture

Strong leadership and a positive organisational culture are essential for successful clinical governance. At Radar Healthcare, our solutions promote effective leadership by providing visibility into performance metrics, enabling strategic decision-making, and fostering a culture of transparency and accountability. By facilitating collaboration, communication, and engagement across the organisation, we support the development of a shared vision and a culture of excellence, driving continuous improvement and innovation.

Conclusion

Clinical governance serves as the cornerstone of modern healthcare, ensuring patient safety, quality of care, and organisational excellence. Our advanced software aligns perfectly with the seven pillars of clinical governance, offering healthcare organisations the tools and capabilities to navigate the complex healthcare landscape successfully. By embracing our cutting-edge technology, healthcare providers can elevate their clinical governance practices, enhance patient outcomes, and drive continuous improvement.

Want to see how we can help your organisation with clinical governance?

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"Radar Healthcare has saved us 4 hours every month on clinical audits, with the added benefit of no admin help being required, meaning we can focus more time on providing care."

Dave Hartley-Large, Head of Governance at Spark Medical