2022: Collaboration and innovation make for a winning year

Hayley Levene, Head of Marketing, looks back on the biggest headline grabbing stories for Radar Healthcare in 2022.  

On a winning streak

We’re proud of the work that we do but it’s always an honour to be recognised by others. And 2022 saw us win four fantastic awards. This included bronze for best customer-centric culture at the UK Customer Experience Awards, Business Services of the year at Leaders in Care and the Yorkshire Post Digital and Technology Award. We’re grateful to have our efforts celebrated. These wins inspire the Radar Healthcare team to continue to hold ourselves to the highest standards and motivate us to keep innovating and achieving.

We’re lucky to know the thrill of an award win. So, what better way to spread some positivity and showcase the incredible work of our peers than launching our own awards? So, we kick-started the Radar Healthcare Champion awards to celebrate the best in the sector with industry judges. From digital healthcare to palliative care, we loved shining a light on these worthy industry champions. Congratulations to all our winners – check them out here!

New faces and new places

Our people and partners are at the heart of everything we do. So, to be able to do more, we’ve invested in growing our team. Over the last 12-months the Radar Healthcare team has doubled in size. We now stand at 80-strong – and we’re continuing to recruit.

We’ve welcomed some fantastic new talent, including Hannah Jones as our new Head of People and Culture, Mike Taylor became our Chief Technology Officer, Jocelyn Clarke took up the role of Chief Finance Officer (and was subsequently promoted to the Radar Healthcare board at the end of the year), Mark Fewster was promoted to Chief Product Officer and former CEO of NICE Gillian Leng joined our board as Non-Executive Director.

Expanded our network of partners

In 2022, we expanded our network in more ways than one. We created many new partnerships with some of the biggest and most innovative names within health and social care, including:

• Guy’s and St Thomas’ NHS Foundation Trust
• NHS North Bristol Trust
• Hertfordshire Community NHS Trust
• Croydon Health Services NHS Trust
• HC-One
• Mersey Care NHS Foundation Trust
• Nuffield Healthcare
• Bupa Care Services
• Avery Healthcare
• Exemplar Health Care
• Hallmark Care Homes
• Gold Care Homes
• Thames Ambulance Service
• University of Bristol Dental Hospital

We also joined forces with the Action against Medical Accidents (AvMA), Care Leaders Network, Care England and Public Policy Projects – to name just a few. Together, we’re continuing to improve industry standards.

On Air

This year we received a £9m funding round to assist business growth in the UK and abroad – an announcement which saw our CEO, Paul Johnson feature on Sky News. Part of this investment will go towards innovation projects which will take our tech to new heights. Funding like this helps us put our foot on the gas and accelerate our digital transformation.

And we became broadcasters ourselves too. To get under the skin of the latest industry innovations and the challenges it faces, we launched our podcast ‘What the Health Tech?’. Since we launched last April there have been 42 episodes – published every Thursday across all the major podcast platforms. Guests have included health tech movers and shakers including Cinapsis CEO, Owain Rhys Hughes, Patient Safety Learning CEO, Helen Hughes, NHS Improvement’s Marcos Manhaes and RCH Care Homes Associate Director, Jasmeet Rai.

Getting out and about

2022 saw us getting out to more than 35 external events across health and social care. Digital Health Rewired, Health Plus Care, The Care Show, Patient Safety Congress and the Integrated Care Summit are just a few of the big events our team were involved in.

We love getting out and meeting our colleagues across health and social care – it’s incredible to see so many people who are truly passionate about making a difference.

We’re also proud to be part of speaking sessions at these events working alongside our partners including Avery Healthcare, Sanctuary Care, North Bristol NHS Trust and HC-One.

And we’re not just in the UK. Arab Health in the Middle East and the ABHI Trade Mission in the US were also big highlights of the year!

Leading innovation

The year was a big one for innovation – leading the way on a series of new developments created in close partnerships with our customers. This results of which will see many new announcements in 2023, including a significant enhancement to our audit module coming very soon.

Giving back

In yet another challenging year, we felt it was especially important to give back.

We pledged our support for our first charitable partnership of the year, donating to a cause close to the team’s heart, Leeds South and East Foodbank. The charity is a lifeline that provides those in the local community who are facing food poverty. The team also spent time at the foodbank volunteering throughout the year.

We also evolved our employee offering to ensure our people are feeling their best. So far six of the Radar Healthcare team have completed training to become mental health first aiders. This helps them to support their colleagues and promotes an open dialogue around mental health across the business.

What ties all of these achievements together? Collaboration! From our dedicated colleagues to our brilliant partners and the hard-working local charities that we support, we truly are stronger together and that’s how we are helping to make a difference to health and social care organisations worldwide.

We’d like to say a big thank you to everyone who helped make Radar Healthcare’s 2022 a big success. Here’s to 2023!