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Incident Reporting in Secondary Care Free Whitepaper

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The NHS has prioritised patient safety incident reporting for many years. Its own 2019 Patient Safety Strategy tells us that by focusing on Insight, Involvement, and Improvement, almost 1,000 extra lives could be saved along with a reduction of £100 million in care costs each year from 2023/24. But in secondary care, reality has not yet matched its ambition.

For a snapshot of where we are today, we commissioned research into incident reporting by hospital ward nursing staff.

The results show the NHS reporting culture has made great strides, with nurses taking reporting seriously and most believing that their reports do lead to better safety outcomes. But our research also found that there is still much work to do, e.g., making it easier to report and to show nurses that their reports are taken seriously.

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    With the introduction of the Patient Safety Incident Response Framework and the recent appointment of Henrietta Hughes OBE as Patient Safety Commissioner, we can look forward to a more focused approach to improving healthcare outcomes.

    This also shows that there is a 100% commitment and desire from the government, care teams and NHS management to drive quality improvement. The incident reporting culture is healthy. Now we need to give them the data-driven tools to deliver real change.

    Find out how Radar Healthcare works with our partners, in NHS and Care as well as specialist services, to provide tailored software for all occasions.

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