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Feedback
Collect, manage and respond to insights from patients, staff, visitors, friends and family.
- Complaints
- Compliments
- Concerns
- Patient Advice and Liaison Service (PALS)
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Incident and Events
Enhance and improve patient safety with tighter investigations built on best‑practice evidence capture.
- Falls
- Medication Management
- Missing Persons
- Allegation of Abuse
- Incident (LFPSE/PSIRF)
- Choking
- Data Breach
- Behaviour and/or Restrictive Interventions
- Death of a Resident/Patient
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Inspection
Gather the right evidence, aligned to the most up‑to‑date requirements, halving the time it usually takes to prep reports.
- Inspections
- CQC Ratings
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Legal
Document evidence accurately, ensure compliance and make sure you’re covered across all areas.
- DOLs
- Claims
- Inquest
EVENT TOOLKITS
Best-practice templates
so nothing gets missed
You can’t stop every incident. But you can cut the chance of it happening again. Get a complete picture of every event to spot trends sooner and take action earlier.
Staff gain confidence.
Leaders gain peace of mind.
Toolkits help…
Frontline staff
Spend less time dealing with uncertainty and frustration, trying to remember what information is needed and where to get it from. Everything is set up and ready to go, right in front of you.
Managers
Feel confident knowing you have the right data straight away, which means you can spot trends, start investigations and take preventative measures much sooner.
Senior Leaders
Feel safe when regulators come, knowing you’re providing them with everything they want to see through better data capture and oversight.
An audit trail regulators will love
Record every event with the right detail, checks and follow-up so nothing needs explaining later. Here’s how ⬇️
EVENT CAPTURE FORMS
Collect the right details, first time
No guesswork. No delays. Each event toolkit starts with a template form that asks the right questions in a natural flow so nothing critical is missed.
AUTOMATED WORKFLOWS
Trigger the relevant support
Automated workflows start the investigation, notifying relevant staff, allocating actions, or prompting additional forms. Zero headache. Complete peace of mind.
READY-TO-GO DASHBOARDS
Get insights you can trust
Pre-built dashboards are already set up for you. No tech know-how required. And because the data is complete, you can trust the decisions you make are reliable.
Trust the data behind every decision
Insights that help you go one step further
The data from every toolkit feeds two more cross-cutting dashboards designed to help you become even better at what you do.
Explore key dashboards:
- Lessons Learnt
- Safeguarding
Lessons Learnt
Prevent repeated mistakes and drive continuous improvement.
Safeguarding
Highlight risk areas and strengthen patient safety.
Designed around the events you deal with day-to-day
Less doubt. Fewer gaps. More confidence.
FAQs
Our toolkits are best-practice template forms, workflows and dedicated analytics dashboards we’ve built for individual events and incidents.
The biggest difference is that each Event Toolkit comes with its own bespoke analytics dashboard as standard, so you can start getting meaningful insights from day one. These also feed two overarching dashboards for a more in-depth and strategic view across your organisation. Plus, every Event Toolkits have been designed in line with the most up-to-date clinical, regulatory and legislative best practices.
The simple answer is time and peace of mind. These Event Toolkits have been designed to save you time, particularly during implementation, so that you can start recording events and incidents – and accessing important data – straightaway. However, they can still be personalised to your needs if necessary. They’re just a much more robust foundation to start from.
You’ll be able to add any new Event Toolkit to your Radar Healthcare platform. Plus, any existing Event forms and workflows can be updated to our new Toolkit versions, giving you the added benefit of a ready-to-go analytics dashboard.
