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Free CQC Inspection Checklist

It’s important for care organisations to always be inspection ready, as they can occur with little notice. The CQC inspect and regulate services to ensure that organisations are meeting the fundamental standards of quality and care.

We’ve created a simple 12 step CQC checklist to help you always be inspection ready. Feel assured that you’re ready for the next inspection which could be just round the corner.

CQC Inspection Checklist

Read on to find out more about the CQC and their inspections…

Download your CQC inspection checklist ⬇️


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    The 5 CQC fundamental standards

    When monitoring, inspecting and regulating care organisations, the CQC looks for 5 standards to be met. These 5 standards are:

    Safe – you’re protected from abuse and avoidable harm

    Effective – your care, treatment and support achieves good outcomes

    Caring – staff involve and treat you with compassion, kindness, dignity and respect

    Responsive – services are organised so that they meet your needs

    Well-led – the leadership, management, and governance of the organisation make sure it’s providing high quality care


    The CQC rating scale

    The CQC rates organisations against each of the 5 key questions above, as well as giving an overall rating. These ratings range from inadequate, requires improvement, good, and outstanding.

    Any member of the public can look up a service provider on the CQC’s website and see their ratings. This means that people choose care providers often through knowledge of their CQC rating. If an organisation is providing people with safe, effective, compassionate high quality care, they will likely attract more service users.


    How a CQC inspection is carried out

    There are 2 different CQC inspection types: comprehensive and focused. Comprehensive inspections are carried out regularly to ensure that care services provide people with services that meet the 5 key questions. Focused inspections are less frequent and for specific reasons like a concern or a change in provider circumstance. These may not involve all 5 of the key questions.

    The CQC meet with senior staff members at the start of an inspection and provide a brief. They will then gather evidence focused around the Quality Statements. The CQC will speak to service users and staff, observe, look at key documents, and more.

    At the end of the visit there is a feedback session where the CQC present their findings and pinpoint any issues. If a result is inadequate, the CQC has the power to shut them down if they don’t improve.

    Improve your CQC rating with our risk, quality and compliance software

    Looking to boost your CQC rating to achieve ‘Good’ or ‘Outstanding’? We understand that facing CQC inspectors can be intimidating. However, leveraging tools like our all-in-one software can guarantee thorough readiness for their visit. Speak to our expert team to see how we can transform your risk, quality, and compliance processes.

    Book a free demo