Season 1: EP 006: The Road to Improved Patient Safety Part 2

Navigating LFPSE Implementation: Lessons from Healthcare Leaders 

Delve into the world of incident reporting with Mark Fewster, Marcus Manhaes, and Paul Ewers as they discuss the successful implementation of the LFPSE system. Uncover key insights on streamlining processes, fostering collaboration, and engaging staff for effective healthcare improvement.

In this episode of What the HealthTech, Mark Fewster, Chief Product Officer interviews Marcus Manhaes, Head of the LFPSE at NHS Improvement and Paul Ewers, Risk Manager at Milton Keynes University Hospital NHS Foundation Trust.

They discuss the implementation of the LFPSE system, and the challenges faced. They highlight the decrease in administration time as a major success and suggest engaging staff more before going live. They also discuss the positive collaboration between Milton Keynes and Radar Healthcare.

Episode highlights:

💼 The implementation of the LFPSE system was a positive challenge for Milton Keynes, as it allowed them to move to more up-to-date technology and incorporate functions like Audit and Document Management. 

🕒 The significant decrease in administration time for incident reporting was a major success of the LFPSE system, allowing the team to focus on data accuracy and improvements. 

🤝 The collaboration between Milton Keynes and Radar Healthcare was characterised by a partnership approach, with open communication and responsiveness to feedback. 

🚀 Engaging staff and sharing the vision of the LFPSE system is crucial for successful implementation, and providing a heads-up about the national perspective of the LFPSE questions can help prepare staff. 

📈 Publishing incident reporting data had a significant impact on the reporting culture across the NHS, leading to increased reporting and attention to patient safety.

Interested in being a guest on What the HealthTech? Let’s talk! Pop us an email at marketing@radarhealthcare.com