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Analytics Feature: CQC Dashboards

Introducing the new CQC Dashboards from Radar Healthcare! This market-leading solution empowers teams and organisations to enhance regulatory compliance by providing instant, real-time insights through user-friendly dashboards. Effortlessly monitor, manage, and elevate regulatory outcomes with our CQC Dashboards.

Developed in collaboration with the Radar Healthcare Community and health and social care partners, our innovative CQC Dashboards integrate feedback and observation events and dashboards. This update to the Events module package is designed to meet the evolving needs of the CQC framework.

📄 View CQC Dashboards Brochure
🎥 Watch CQC Dashboard Demo

 

Benefits of Our CQC Dashboards

  • Predictive Analytics Icon Get the information you need instantly for more insightful decision-making
  • Obtain necessary evidence with a few clicks, making it easier to submit to regulators
  • Instantly identify areas needing improvement to boost CQC scores
  • dashboard icon Quickly see all captured observations at a glance in easy-to-digest dashboards
  • Interoperable Icon Access relevant data across all 'we' statements and key questions easily
  • Provide clear evidence to regulators about daily interactions, showcasing high standards of care

Experience the difference with our CQC Dashboards - Book a free demo today.

"The main opportunities lie in capturing feedback, managing observations, and ensuring evidence is easily accessible. For our users, this means having data sets available with just a couple of clicks. We believe that it’s essential to keep the customer at the heart of product design, not just for the new CQC dashboards, but for all our projects."

Mark Fewster, Chief Product Officer at Radar Healthcare

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▶️ Watch Our CQC Dashboards Demo

In this CQC Dashboard Demo video, Mark Fewster, Chief Product Officer at Radar Healthcare, highlights the innovative aspects and key features of Radar Healthcare’s CQC dashboards. The demo offers a sneak peek at the new feedback and observation event dashboards, which are part of a cutting-edge update to the events module package.

Fill out the form to explore the unique features of our innovative dashboards. These dashboards are designed to save you time, enhance oversight, and improve CQC scores by providing instant access to crucial information for informed decision-making. With just a few clicks, you can gather necessary evidence, identify areas for improvement, and boost CQC scores. Effortlessly view all captured observations at a glance, access relevant data across various modules, and offer clear evidence to regulators about daily interactions, showcasing high standards of care.

Radar Healthcare's CQC Dashboards

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    Our CQC Dashboards Helps Organisations...

    CQC Dashboard

    Underpin Your Ability to Evidence Your Compliance and Performance to Regulators with Confidence and Ease

    Radar Healthcare’s CQC Dashboards deliver instant data and analysis across all categories, streamlining the identification of areas for improvement to boost your CQC scores. This innovative tool allows for the quick identification of specific categories needing attention.

    Enhanced oversight and clarity of the scoring system enable you to better prepare for CQC assessments, pinpoint improvement areas at each location, and ultimately achieve higher CQC ratings. Improved ratings can significantly enhance your reputation, increase occupancy, and elevate operational efficiency.

    Evidence CQC compliance

    Track Your Progress and Gather Insights in Just a Few Clicks with Our New Observations, Feedback Dashboards, and Events

    The observation event and dashboard provides immediate access to captured observations, whether they are from residents, family members, or staff. Enabling you to quickly understand, learn from the data and link to action plans if required.

    The feedback event and dashboard offers a simple way to capture and evidence feedback, enabling you to learn, implement changes, and demonstrate outcomes to regulators seamlessly.

    Easily create tailored dashboards to meet the needs of both you and your regulators, harnessing the power of your data from a single location to a multi-site level.

    Effortlessly Access Data Aligned with the CQC Framework and 'We' Statements for Informed Decision-Making

    Radar Healthcare’s dashboards integrate data from various sources, including external inputs (via QR codes) and internal modules such as audits, workforce compliance, observations, and feedback events.

    This comprehensive data collection ensures that during a CQC assessment, you have immediate access to critical information across multiple areas. For instance, you can easily assess how your audits align with the ‘SAFE’ standards.

    Mark Fewster, Chief Product Officer at Radar Healthcare, Explains the Design Process for Our CQC Dashboards

    Mark Fewster, Radar Healthcare“In terms of the design process, the first step is gaining a thorough understanding of the new framework changes. We need to quickly get up to speed and deeply understand these changes before we can effectively address the problem. Listening to insights from customers, like Julie and Anthony, highlights the critical importance of evidence quality.

    The main opportunities lie in capturing feedback, managing observations, and ensuring evidence is easily accessible. For our users, this means having data sets available with just a couple of clicks. We believe that it’s essential to keep the customer at the heart of product design, not just for the new CQC dashboards, but for all our projects.

    We have multiple mechanisms for collecting feedback and ideas from customers. For instance, BETA groups, forums, and face-to-face sessions. Another mechanism that we use a lot is the Community, where customers are free to put forward ideas and suggestions, and others can vote and have visibility of that. To date, 32% of all ideas put forward have been implemented into Radar Healthcare, 18% are planned for development, and 50% are open.

    Our process typically involves understanding, developing with customer engagement, and designing solutions with their input. This ensures the product meets their needs effectively as well as make the biggest impact.”

    “Prior to Radar Healthcare, we had a very poor CQC inspection. The concerns were primarily around governance and documentation. We have yet to have another CQC inspection, however, when the local authority came to review, we were able to provide them with a digital source that evidenced all documents, up-to-date audits, incidents, and ongoing actions, which they were really pleased to see. They were impressed that we were pinpointing issues but then automatically creating action plans and steps to resolve them efficiently and effectively - and that is exactly what Radar Healthcare’s system allows you to evidence and continue to do.”

    Shaun Lock, Quality and Compliance Manager at Ashberry

    Be CQC Ready in a Matter of Clicks 📈

    Our expert team can show you how to navigate the path to sustainable excellence under the new CQC Framework with our software and dashboards.

    Book your free demo

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