On Demand: Analytics Webinar

Radar Healthcare offers a range of dashboards tailored to meet diverse needs, providing both customisable options and pre-configured, ready-to-use templates. This ensures that organisations can access a suite of tools designed to fit their specific requirements, whether they need highly personalised analytics or streamlined, out-of-the-box solutions.

For instance, everything from CQC dashboards and regulatory compliance dashboards to KPI-based dashboards and incident management and more.

Within Radar Healthcare, we offer a range of standard and custom-built dashboards that provide comprehensive insights. The process is straightforward: we create a suite of dashboards tailored to your needs.

However, the real power lies in customising dashboards to align with your organisation’s strategic objectives. This flexibility enables you to create diverse views and widgets, enhancing the visualisation of your data.

For our managers and staff to access the system, we implement a single sign-on approach. However, considering that many of our staff work in the community and may not always be at their stations, we have introduced the use of external forms and QR codes. This allows them to log incidents and events using their mobile devices, ensuring that data can be entered from any location. This approach covers every possible angle to facilitate data entry and ensure comprehensive coverage.

Absolutely. We collaborated closely with our teams to develop the forms used for incident and event reporting within Radar Healthcare. Drawing from best practices observed in organisations we’ve worked with and from our experienced quality team at St. Barnabas Hospices, who bring backgrounds in compliance, risk management, and quality assurance, we ensured a solid foundation. To ensure ease, simplicity, and high-quality data, rigorous testing and trailing were key. We conducted live incident testing, utilising both historical and real-time data, to refine our processes. This multidisciplinary approach ensured that our system was not only fit for purpose across all areas of our organisation, including both children’s and adult services, but also aligned with the diverse needs of our teams.

No, that’s actually been quite surprising for me. When we initially rolled out the training and the system to a small group of staff for trial purposes, it quickly gained traction. The ease with which it was adopted by teams and the minimal support needed afterward was unexpected. The rollout process was remarkably fast, simple, and smooth. This was a pleasant surprise for me, as changes in systems can often lead to anxiety among staff. The feedback we received highlighted the system’s ease of use and the speed at which information could be inputted, which has been one of its standout features.

I find the pulse functionality particularly useful because it allows us to not only analyse data in our custom-built dashboards but also set specific alerts for individual concerns. For instance, in this example maternity dashboard, we can flag certain issues that we might be particularly concerned about, such as an increase in C-section instances in a specific location or any specific type of claim.

The pulse feature monitors and enables immediate notifications, allowing me to address issues promptly. You can create your own pulse dashboard tailored to your specific interests, making it easy to quickly access the data you need without extensive searches.

Short answer, yes! Absolutely. We encountered a similar situation with our previous system, where a generic incident category was the default for most incidents. However, Radar Healthcare offers extensive customisation options. Organisations can create a list of incident categories tailored to their specific needs. We’ve eliminated the ‘other’ category and now require users to select a specific category for each incident. This customisation allows for a more precise and meaningful approach to incident reporting. During training, we emphasised the importance of selecting the correct category, as some categories may be broader than others

The answer varies based on the specifics of your contract. Some contracts include everything upfront, while others are more modular. I can discuss this with you individually to provide clarity. In most cases, contracts include analytics, especially newer ones, but the custom dashboard builder and additional features often require an extra part of the license fee.