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Automatically assign tasks to the right individuals
Strive for a balanced approach between collecting positive feedback and areas for improvement
Improved efficiencies, accessibility, and oversight
Boost performance and regulatory ratings
Customisable to meet your organisations requirements
Gain holistic insights when combined with our other modules
If your looking to drive continuous improvement, try our Events module today! Book a free demo
Our software streamlines event workflows by automating follow-up tasks, assigning roles for task completion, and calculating due dates. Offering customisable forms, risk scoring, action plans, and event linking – tasks are assigned based on user roles, ensuring efficient management. Automatic due date calculation ensures timely completion of tasks, improving incident resolution and compliance.
By striking a balance between acknowledging positive feedback and addressing areas for improvement, organisations can create a constructive feedback loop that drives progress and innovation. This approach not only encourages employees to strive for excellence but also fosters a culture of collaboration, resilience, and continuous learning. It helps to create a healthy balance within the workplace, removing blame culture and instead focusing on constructive solutions, leading to improved performance.
Our pre-built Event Dashboards can track many valuable metrics. For instance, you may have one for claims, this could track the total number of claims, overdue claims, days since last claim, claim by type, etc. These dashboards also automatically link in with our Toolkit Events, meaning that you can begin using Analytics very quickly.
Alternatively, craft your own custom dashboards to showcase the specific key performance metrics relevant to your needs.
Radar Healthcare’s Events module efficiently collects feedback and integrates it into the system to identify trends and facilitate improvements. Whether it’s feedback from customers, staff, or other stakeholders, our platform is adept at capturing valuable insights. Utilise innovative feedback collection methods such as QR codes, external surveys, and integrations with other systems to gather comprehensive data and drive continuous improvement.
Additionally, link events seamlessly with our Action Plans module. By embedding a culture of continuous learning, Radar Healthcare helps you drive improvement initiatives effectively, ensuring that lessons learned from events translate into actionable insights.
We understand that every organisation is unique, and that’s why our product is designed to be flexible and adaptable. Whether you operate residential care homes across multiple locations or you’re an NHS Trust focused on risk, our quality and compliance management software can be tailored to your specific requirements. Find everything from audits, incident management, risk management and more, underpinned by our AI-driven analytics.
Every Radar Healthcare customer can access Analytics, Action Plans and Notices as standard.
Add-on our additional modules to build the ideal solution for your organisation.
“We are committed to encouraging a positive incident reporting culture and Radar Healthcare has helped us to be more efficient and automated with it. The information and in-depth dashboards that Radar Healthcare assists us with clinical risk management. We use Radar Healthcare for more than just evidencing compliance and good governance, it is a learning platform that helps us drive positive change.”
“With the future plan to bring together data from audits, incidents, complaints and litigation, everything will be visible in one single system. This will provide greater insight and give teams the capability to gather real intelligence. It will give us the opportunity, for the first time to get some real intelligence and insight into the cross virtualisation of some of these data streams.”
“HC-One deliver around 7 million care interactions a year, with incidents being around 65,000 a year. That’s 6.5 million positive care interactions every single year the team can now celebrate and learn from with Radar Healthcare.”
“Prior to Radar Healthcare, we had a very poor CQC inspection. The concerns were primarily around governance and documentation. We have yet to have another CQC inspection, however, when the local authority came to review, we were able to provide them with a digital source that evidenced all documents, up-to-date audits, incidents, and ongoing actions, which they were really pleased to see.
They were impressed that we were pinpointing issues but then automatically creating action plans and steps to resolve them efficiently and effectively – and that is exactly what Radar Healthcare’s system allows you to evidence and continue to do.”
“I had to trawl through all those old spreadsheets again from September to May for the report, manually counting how many incidents we had and separating them out because there was no separation between types of incidents. That taught me how much simpler Radar Healthcare’s system is.”
“Working with Radar Healthcare is proving to be invaluable by bringing together all our incidents and events, audits, and continual improvements actions into one place. Empowering our workforce to be part of a proactive, caring, supportive environment, in which they can be proud to work.”
Radar Healthcare’s Incident Management software allows for the prompt identification and documentation of adverse events or near misses. By reporting incidents digitally, healthcare organisations can analyse root causes, implement corrective actions, and prevent similar occurrences in the future, thereby enhancing patient safety and quality of care.
Recording and reporting on events is crucial for maintaining compliance with Care Quality Commission (CQC) standards in healthcare. With everything in one place, documenting service excellence, continuous improvement, and event reporting is easier than ever.
Our software not only streamlines the Freedom to Speak Up policy but also empowers NHS organisations to create a culture of open communication, ultimately improving patient care and staff morale.
Enhance clinical governance, identify systemic issues, and implement interventions to improve patient outcomes and prevent avoidable deaths.
Easily link event workflows to claims to initiate investigations, manage legal liabilities, and implement measures to prevent recurrence, thereby safeguarding patient safety and financial stability.
By offering Patient Advice and Liaison Service (PALs) support, healthcare organisations promote patient-centered care, enhance patient experience, and strengthen relationships with service users.
Document and investigate complaints centrally within Radar Healthcare to identify areas for improvement, enhance patient experience, and mitigate potential legal and reputational risks. Link relevant complaints to other modules, like Action Plans.
Learning from Excellence initiatives recognise and celebrate exemplary practices, innovations, and positive outcomes in healthcare delivery. Use Radar Healthcare’s Events to highlight success stories and share best practices, helping to inspire a culture of positivity, collaboration, and innovation.
Learning from Patient Safety Events (LFPSE) involves analysing adverse events or near misses to identify system failures, vulnerabilities, and opportunities for improvement. By applying lessons learned from LFPSE, healthcare organisations can implement preventive measures, enhance patient safety, and foster a culture of continuous learning and improvement.
We were the first approved LFPSE testing supplier by NHS England.
Utilise Patient Safety Incident Reporting Form (PSIRF) in Radar Healthcare to document various incidents, from adverse events to near misses and unsafe conditions. Our AI-driven software, has been designed with NHS organisations to meet patient safety compliance, and serves as a powerful tool for your teams, facilitating incident tracking, recording, and knowledge extraction.
We believe in creating a healthy balance! Collecting compliments from patients, caregivers, and staff acknowledges and celebrates excellence in healthcare delivery. Positive feedback not only boosts morale and motivation but also provides valuable insights into areas of strength and best practices.
Accidents can happen, but accurate and timely reporting of accidents is essential for identifying hazards, implementing preventive measures, and reducing the risk of recurrence. By reporting accidents, healthcare organisations can enhance workplace safety, protect staff and patients from harm, and uphold regulatory compliance standards.
Reporting on informal complaints allows individuals to raise concerns or issues in a less formal manner, facilitating early intervention and resolution. By addressing concerns promptly and sensitively, healthcare organisations demonstrate responsiveness, trustworthiness, and commitment to person-centered care.
How much time and money could you save with Radar Healthcare’s award-winning Risk, Quality and Compliance software?
Adverse events in healthcare pose serious challenges, impacting patient safety and the quality of care provided. Understanding what adverse events are, how they occur, and ways to prevent them is essential for every healthcare provider.
Uncover the secrets behind delivering top-tier healthcare services as Marion Shipman and Nicki-Mantel Cooper from NICS share their insights with host, Corrina.
Our Incident Reporting in Secondary Care whitepaper offers an in-depth analysis of reporting within secondary care and its effects on patient safety.
Discover how our partnership with HC-One, a leading care home provider, has revolutionised incident reporting for them
