Season 1: EP047: Empowering Families, Enabling Professionals

Navigating Transparency and Compassion: Enhancing Family Engagement in Healthcare

Rosie Reed, Development and Training Co-ordinator at Making Families Count, joins our Senior Marketing Executive, Rhiannon Hoyes this week to discuss the importance of providing positive family engagement and the benefits of this for both families and healthcare professionals.

In this episode of the podcast, our host Rhiannon is in conversation with Rosie Reid, the Development and Training Co-ordinator at Making Families Count. Rosie shares her professional journey, transitioning from art marketing to her current role focused on positive family engagement in healthcare.

Making Families Count, a unique training organisation, aims to improve interactions between healthcare professionals and families impacted by trauma or loss. Drawing from her personal experience of losing her son due to medical negligence, Rosie underscores the importance of transparent communication and involving families in incident investigations to drive learning and prevent future tragedies.

This enlightening discussion emphasises the crucial role of healthcare professionals in offering early and compassionate support to families during challenging times, underscoring the significance of empathy and understanding in delivering patient-centered care.

Interested in being a guest on What the HealthTech? Let’s talk! Pop us an email at marketing@radarhealthcare.com