Season 1: EP 014: Integrating for Success

The Importance of System Integrations in Health and Social Care

This episode discusses the importance of system integrations in health and social care organisations, including the benefits of reduced risk, increased efficiency, and improved data integrity. It also provides tips for successful integrations, such as involving technical conversations early on, avoiding procrastination, and prioritising testing.

Highlights and insights include:

🔄 Integration, in simplistic terms, is the ability of one application to communicate and share data with another application. This can include accessing user information from different systems or linking dropdowns to pull data from external APIs.

✅ The key benefits of system integration in health and social care organisations include reduced risk of errors and duplicate data entry, improved efficiency by eliminating manual tasks, and enhanced data integrity for better reporting and analysis.

🌐 The industry faces challenges in achieving system interoperability due to the lack of standardisation, changing regulations and policies, and fragmented software purchasing processes within organisations.

💡 To successfully integrate their systems, healthcare teams should identify a source of truth for data, define clear integration goals, involve technical resources early on, ensure security and data residency requirements are met, and prioritize thorough testing throughout the integration process.

🛠️ Radar Healthcare offers various integration options, including pulling patient records from EPR systems like Epic and Cerner Oracle, connecting with BI platforms, and supporting flat file imports. They also have their own standard APIs to enable more powerful and event-driven integrations for things like Care Planning Software and other third-party systems.

📅 The future of integration at Radar Healthcare involves expanding their capabilities, recruiting a dedicated integration team, and focusing on enhancing the power and flexibility of their integration features for clients.

Interested in being a guest on What the HealthTech? Let’s talk! Pop us an email at marketing@radarhealthcare.com