NHS and Secondary Care Software

The way Radar Healthcare links across all streams of work and pulls them together is like a big jigsaw built around the patient.

Radar Healthcare has enabled us to digitise our whole workforce compliance process and gain the assurance that our information is always up to date. Ownership of personal documents is now up to each staff member and we can see if they are up to date with the click of a button. Staff and their managers receive reminders if anything is about to expire, so there’s no need to go in and check. The system is easy to use for document purposes and we find that people pick up on it really quickly.

It helps us develop a culture of safety, it helps us in real time getting data to learn lessons in quick cycles and build up a story of proof.

When searching for an incident reporting system, our goal was to make reporting easier, which has resulted in an increase in incident reports—a significant positive outcome.

The enhanced Audits module will save our front-line staff time searching for audits as they are now assigned to their locations and available via their personal dashboards at point of access in the system. The audit builder functionality has enabled us to create bespoke audits tailored to each area within our Trust, ensuring relevancy and accuracy of data. This allows us to focus on key themes, informing opportunities for improvement and celebrating success.

We had a fantastic reporting team that greatly contributed to the successful implementation of Radar Healthcare and LFPSE. Sarah Adams from Radar Healthcare served as our Project Manager and maintained constant communication with us. She fostered a strong relationship with our team, making it easier to progress and align with our internal goals, as well as align with national directives like LFPSE and PSIRF.

Since moving to Radar and introducing the Risk Register module, we have been able to have a much clearer handle on the management of our risks – utilising the analytics to provide oversights and also identifying our response to risk. The risk review process is thorough but not time consuming and the ability to link risks to Events within this system provides a great method of triangulation to support future risk reviews and help to inform whether risk scores and/or responses should be changed. 

Some of the recent updates to the module have been helpful in supporting staff on the shop floor with understanding the requirements when logging risks and we’re looking forward to utilising upcoming changes to continue strengthening our management of risk across the organisation.

The Radar Healthcare system is the mechanism by which we can use the tool to really answer that question “are we providing good care?”

Radar Healthcare enables you to manage multiple governance workstreams including events, risks, audits and documentation within one easy to use system. The analytics dashboards have the potential to drive forward change by surfacing and producing data in useful and insightful ways. The team are always really knowledgeable, helpful and a pleasure to work with.