CPD-UK ACCREDITED ON-DEMAND WEBINAR
Digital consent: how to deliver safer outcomes by bringing consent, risk and insight together
This CPD-UK accredited on-demand webinar explores how digital consent can support safer outcomes by bringing consent, risk and insight together in one connected pathway.
What the session covers
In this recording, we unpack how digital consent is evolving in modern healthcare and why genuine patient understanding must sit at the centre of every consent process.
Informed consent failures have cost UK healthcare *£460 million over six years, yet consent is still too often treated as a tick-box exercise or a form-filling requirement. This webinar challenges that approach and explores how healthcare providers can design a complete, patient-centred informed consent pathway that supports safer outcomes.
Watch nowExpert speakers on the webinar
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Rachel Power
Chief Executive Officer at The Patients Association
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Sheena Campbell
Communications Manager at Patient Information Forum
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Bryony Lovett
Consultant Surgeon and Medical Director of Surgery at Mid and South Essex NHS Foundation Trust
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Matthew Bebb
Principal Associate at Weightmans LLP
What’s included in this session
From expert panels to real-world case insights, here’s what you can expect.
| Session | Details |
|---|---|
| Welcome and Introduction | An overview of the Radar Healthcare ecosystem, including Digital Consent Speaker: Rhian Bulmer, Chief Customer Officer, Radar Healthcare |
| Panel Session | Why patient education is an essential component of consent Chaired by Julie Smith, Content Director, Radar Healthcare Panellists: Rachel Power (CEO, The Patients Association), Sheena Campbell (Communications Manager, Patient Information Forum) |
| Interview | What happens when a patient is not truly informed and how can clinicians avoid this? Interviewer: Tessa Matier Interviewee: Matthew Bebb (specialising in medical malpractice and clinical negligence) |
| Presentation | A surgeon’s experience Speaker: Bryony Lovett, Consultant Surgeon and Medical Director for Surgery, Mid and South Essex NHS Foundation Trust |
| Demonstration | Digital consent demonstration |
| Q&A | Facilitated by Tessa Matier |
| Closing Remarks | Speaker: Rhian Bulmer, Chief Customer Officer, Radar Healthcare |
Useful resources
Explore further reading and research referenced in the webinar to deepen your understanding of patient education and informed consent.
Patient Education Paper: Benefits of patient education in surgery
Removing Barriers to Shared Decision-Making | Patient Information Forum
PIF and Ipsos publish Knowledge is Power | Patient Information Forum
PIF Health and Digital Literacy Survey 2025/26 | Patient Information Forum
Ready to improve patient safety through better consent?
*Source: Information and comparison analysis based on NHS Resolution Data: Number and Cost of CNST Claims Closed (or settled with a periodical payment order) between financial years ‘2019/20’ and ‘2024/25’ with a damages payment, where the Primary Cause is ‘Fail to Warn – Informed Consent’ (acknowledging that there will inevitably be gaps between incident occurrence and claim closure which may impact the timing of claims being captured, and due to the way data is recorded, claims may appear in more than one dataset).
