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Season 1: EP 017: A Passion for Primary Care

04 August 2022

Tags:

  • Healthtech
  • Primary Care
  • Season One

Navigating the Challenges of Primary Care: A Discussion with Thomas Porteous, Founder of iatro

This week, Hayley Levene speaks to the Founder & CEO of iatro, Thomas Porteus. iatro partners with Primary Care organisations to deliver digital health solutions that empower, support, and connect. In this episode, Hayley and Thomas discuss the importance of digital access and communication within the NHS and best practices.

In this episode of the podcast, host Hayley Levene interviews Thomas Porteous, the founder of iatro, a company focused on enhancing digital access and patient communication in primary care.

Thomas shares insights into the challenges faced by primary care practices, especially during the COVID-19 pandemic, and discusses how iatro’s solutions have helped address these challenges. The conversation delves into the importance of effective communication, particularly in managing demand and providing equitable access to healthcare services.

Thomas emphasises the need for practices to prioritise patient communication and adapt to digital solutions, highlighting the role of suppliers like iatro in supporting them through these transitions. Additionally, Thomas discusses the broader issues within the healthcare system, advocating for better support for primary care and a shift towards more efficient, patient-centered solutions.

Overall, the episode offers a deep dive into the complexities of managing primary care, underscoring the crucial role of effective communication and digital tools in meeting patient needs and improving healthcare delivery. Through Thomas’s insights and experiences, you’ll gain a greater understanding of the challenges faced by primary care practices and the importance of innovative solutions in addressing these challenges.

Watch the podcast interview with Thomas and Hayley

Topics covered:

  • Impact of COVID-19 on primary care and digital health solutions
  • Challenges in patient communication and accessing digital services
  • Importance of effective website management for practices
  • Addressing the need for better support and resources in NHS primary care

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